Hotel with a Concierge in Gansu

"The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning...

"The listing showed that free pick-up from the train station was offered, as it's very far away. The hotel didn't respond to my message with train arrival details and pick-up request -- probably because it was written in English -- but I was able to get a ride with one of the many other vehicles picking up their customers. After some app translations in complaining with reception, they agreed to provide free delivery to the train station after my visit was over, to make up for the mix-up in...

"When I booked the hotel, the description of the location was incorrect. This needs to be corrected as the on-line description stated that the hotel was near the airport and the Mogao Caves, about seven kilometers from the city center. However, the hotel is actually in the city center. The breakfasts were excellent. There was very little English spoken. The only reason we did well there was because we were traveling with a former Chinese student of ours from Xiangtan University, Xiangtan, Hunan,...

"Hotel satisfied my needs very well. Convenient for what I needed to do in Langzhou."

"We were helped by the hotel's Staff to plan a trip to Danxia national park"

"Centrally located hotel near large lake (recreational area). Great restaurant, plus many good-eats nearby (across from the front traffic circle). Friendly hotel staff. Near railway station, and bus station."

"very nice but the carpet was well worn. the staff could have spoken English considering it was an international hotel."