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"A state of art luxurous hotel. It was a sanitorium for tuberculosis patients before around 80 years that has converted to a hotel. Friendly and helpful staff. Beautiful location with a very cold weather. Great dining options. Two things that i didn't like in this stay that i need to menion 1) booked three rooms and was surprised by the reception to hold 27000 TL for the stay. Not a single hotel did that to me which does show a lack of trust to the guest of this hotel 2) we had an incident in...

"Excellent customer service by Ella & Leen - I'm not sure if our stay would have rated excellent without them. We also like Baharda from the restaurant who made every effort to make sure we were cated for."

"Well Place , good breakfast"

"Great place "

"Location is very good. Close proximity to the Bursa grand mosque and the bazaar. "

"Good place to stay.."

"This is the second time I stay in the hotel, the first time it was run by Mercure, and I feel that back then the staff was more friendly. "

"Good "

"Merci à la dame, au Monsieur et surtout au jeune garçon ils sont gentils et serviable."

"It was not bad except for the breakfast. There was no variety at breakfast; the ingredients and service were poor."

"très belle chambre déjeuner médiocre "

"Close to so many historical sites and transportation as well as tourist sites."

"Everything is great however the dining was not up to the level"

"Otele girişte kapıda karşılanmak ve araç parkı ile ilgilenilmesi güzeldi. Resepsiyon hizmeti yeterliydi. Oda konforlu idi. 511 nolu odanın üst klima motoru rahatsız edici tiz bir ses yapıyordu ki tesadüfen uzun süre kullanılmamaması bizi rahatlattı. Kahvaltı tatmin ediciydi, hizmet kalitesi de çok güzeldi. Kısacası çok memnun ayrıldık."