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"Bad service, dirty rooms, waiters do not speak English "

"The hotel was exceptionally clean and pleasant, with a courteous and helpful staff and a wonderful spa. While spa services were not included in the price, this was not a significant issue due to the relatively low number of guests. The restaurant food was satisfactory, though not outstanding."

"Hotel is newly renovated and well positioned close tot the station. All the staff were friendly and welcoming apart from Olga, who needs to take her happy customer service tablets. "

"Another fabulous and relaxing stay at Radisson Szklarska Poręba. Huge thank you to all the Staff. "

"Nice modern hotel with great amenities."

"Hotel and surroundings are are lovely. Breakfast selection was very good. The only negative thing was that they have seating area and games in corridor by some of the rooms. I was in one of those rooms. That meant i was woken up numerous times during late evening and night by people playing and being loud. I had called reception twice and after nearly an hour they had asked particularly loud group to move but after thst i gave up calling every time someone was loud. No other room was offered to me. Luckily i was there only 1 night."

"Great location, clean and amazing service."

"Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying. "

"Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour."