The overall rating is one-star since we were unable to stay at this property after the first night. Upon entering, we were overwhelmed by an unpleasant, heavy fragrance throughout this 1100+ square-foot home. We found 12 air fresheners, 7 plug-ins and 5 intermittent spraying towers. After a very uncomfortable, mostly sleepless night, we awoke to throat issues and headaches. The Environmental Protection Agency has posted multiple warnings related to the dangers of plug-in air fresheners due to chemicals known to cause cancer, dizziness, nausea, blood pressure problems and also formaldehyde which is poisonous to humans. We were in town for a memorial service and our family was due to arrive that day. We called the manager who we had not met or spoken to prior to arriving at the house and told him our concerns. He came over and offered to wash the bedding which he thought would solve the issue. Unfortunately, this entire home needed to be aired out and the overpowering, lingering fragrance completely removed which would have required a great amount of time disrupting our three rental days. We declined his offer and asked for a partial refund since we had to rent hotel rooms for ourselves and the family. He was not willing to work with us, however there was no way we would ever go back into that home.