We stayed at this very clean, well-appointed, and charming house while in Des Moines to take our daughter to college. The house is close to everything you need - restaurants, grocery stores, and is clean and cute. The check-in process was a bit clunky as we didn't receive check-in information as planned. As a result, we arrived at the house without the code to enter the property very late at night and we're on the verge of staying in a hotel courtesy of VRBO. The owner then contacted us, indicating the messaging through VRBO was delayed. We were very happy with how VRBO handled it and they were readily available to help us even late at night. In the future, the owner might want to contact guests directly and through VRBO to avoid such issues in the future. Either way, the owner was very apologetic and gracious about it and refunded $50 off our bill for the hassle. I would recommend staying here and we'd do so again.