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Hyatt Place Des Moines/Downtown

3.0 star property
Pet-friendly Des Moines hotel connected to the convention center, a quick walk to Des Moines Civic Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Des Moines/Downtown

Exterior
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Bar (on property)
42-inch flat-screen TV with satellite channels, TV
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
The price is SAR 348
SAR 390 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (With Sofa Bed, High Floor)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa Bed, High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (With Sofa bed)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (With Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Des Moines Downtown

Pool
Hot Tub
Breakfast included
Pet friendly
8.8 out of 10, Excellent, (1050)
The price is SAR 380
SAR 425 total
includes taxes & fees
1 Dec - 2 Dec
Hampton Inn & Suites Des Moines Downtown

About the neighborhood

Map
418 6th Avenue, Des Moines, IA, 50309

What's nearby

  • Des Moines Civic Center - 7 min walk - 0.6 km
  • Iowa Events Center - 10 min walk - 0.8 km
  • Wells Fargo Arena - 11 min walk - 0.9 km
  • Principal Park - 16 min walk - 1.4 km
  • Iowa State Capitol Building - 3 min drive - 2.3 km

Getting around

  • Des Moines International Airport (DSM) - 24 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min walk
  • ‪Scopri Restaurant - ‬3 min walk
  • ‪Mash + Marrow - ‬3 min walk
  • ‪Fresko - ‬5 min walk
  • ‪801 Chophouse - ‬5 min walk

About this property

Hyatt Place Des Moines/Downtown

Hotel near Des Moines Civic Center
Located close to Iowa Events Center and Wells Fargo Arena, Hyatt Place Des Moines/Downtown provides free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and an elevator
  • Meeting rooms, luggage storage, and ATM/banking services
  • A front-desk safe, a banquet hall, and a TV in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 93 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch flat-screen TVs with satellite channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 30 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Frequently asked questions

Does Hyatt Place Des Moines/Downtown have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Des Moines/Downtown pet-friendly?

Yes, Hyatt Place Des Moines/Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Des Moines/Downtown?

Self parking is available for USD 30 per day.

What time is check-in at Hyatt Place Des Moines/Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Des Moines/Downtown?

Check-out is at noon. Late check-out is available for USD 30.00 (subject to availability).

Where is Hyatt Place Des Moines/Downtown located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Des Moines Civic Center and Iowa Events Center. Wells Fargo Arena and Principal Park are also within 1 mi (2 km).

Hyatt Place Des Moines/Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 432 out of 1007 reviews" "
Rating 8 - Good. 258 out of 1007 reviews" "
Rating 6 - Okay. 170 out of 1007 reviews" "
Rating 4 - Poor. 79 out of 1007 reviews" "
Rating 2 - Terrible. 68 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Austin

Stayed 1 night in Nov 2024

4/10 Poor

Nick

Disliked: Property conditions & facilities
No water pressure or hot water very inconvenient
Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Business traveler
Disliked: Amenities, property conditions & facilities
Worst hotel in Des Moines. Stay in Des milloines 4 times per year and this is th worst place ever
Stayed 3 nights in Nov 2024

8/10 Good

Kristine

Liked: Amenities
Parking is not included. Either you will pay for it which is expensive, or just find other parking spaces which is cheaper but you need to walk around.
Stayed 2 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Oct 2024

10/10 Excellent

????????

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my stay at the Hyatt Place hotel in downtown Des Moines to be a good experience. The staff were friendly and helpful, the breakfast good, and the accommodation nice. The hotel is a little worn for wear, but it was very clean and a great value for the price while I was attending a conference in the city. Overall, I would choose this location again should I need to travel to Des Moines in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, very comfortable stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Sawako

Business traveler
Liked: Property conditions & facilities
Reasonable
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Federico, Columbia

Stayed 2 nights in Aug 2024

10/10 Excellent

Raven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet, bed was comfortable. easy access to skywalk
Stayed 1 night in Oct 2024

6/10 Okay

Michaela

Traveled with family
Disliked: Staff & service
Room was not available at check in time due to understaffed housekeeping and we had to have our room key reset 3 times because it continuously was not working
Stayed 1 night in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Visited Des Moines with a group of 6 couples. Each couple had issues with the shower in their room. Either very low water pressure and/or some with no hot water. I know it’s a downtown building - but Hyatt may have to invest to ensure this isn’t an issue as it’s one of the most important aspects of a stay.
Stayed 2 nights in Nov 2024

8/10 Good

mayce

Stayed 1 night in Oct 2024

2/10 Terrible

suman

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Aside from the location of this hotel, nothing else was good. The front desk staff was very rude, and at times, my partner and I felt they were discriminatory. I stayed from October 28 to October 31 and paid $450 for three nights, which was mediocre at best. The front desk staff, especially the girl who was there on the nights of the 28th and 30th, was particularly rude. I have traveled and stayed in many hotels, and they usually provide two bottles of drinking water per day. When we asked for our bottles for the next day, she claimed they were only for elite members. The girl on the 29th gave us bottles without any questions, but the girl who checked us in and the one on the 30th insisted the bottles were only for elite members. She was also very dismissive during check-in and didn't inform us about any amenities; we had to ask about everything. There was no courtesy at all. It felt like we were scammed and betrayed. The breakfast was nearly as disappointing as the front desk service. The menu was the same every day: scrambled eggs, egg frittata, bagels, milk, cereal, and juice. There were no fresh-cut fruits, and everything was mediocre in terms of taste and quality. They need to train their staff better. Overall, the worst experience ever in the hotel that I have stayed in so far. I would never stay at any Hyatt hotel again and would not recommend anyone to stay there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and people.
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
I want to say Hyatt Place Downtown Des Moines was wonderful - but unfortunately, overall, I can't. I CAN say the front desk staff and the cleaning staff were great - welcoming, nice, positive, accommodating, helpful, etc. Even considering the cleaning crew was short-staffed! What was unimpressive was the following: While I don't mind vintage, Hyatt Place Des Moines is well past time for a remodel and upgrade. Things were a bit messy, the kitchen area was messy (when wasn't serving), and a number of things were broken and/or missing. Especially in my room - plugs in didn't work, light shade broken, lights weren't working, sofa and furniture was scuffed and worn. WiFi was terrible, tv worked some of the time, and shower was either cold or scalding hot. Windows were dirty, and my room key had to be exchanged three times b/c it wouldn't work. Very few amenities and no snacks other than popcorn. Bar wasn't open. Workout room was popular and as sad as could be - two treadmills but only one worked but poorly (noise, squeaked). Overuse will cause it to be out of service soon. It was also stifling hot in the workout room - no fans. Update this place - location is pretty good and it has a great staff and some charm - just bare, old and outdated. I wont stay there again until some upgrades happen.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was amazing! Absolutley wonderful!
Stayed 1 night in Oct 2024

8/10 Good

Austin

Stayed 1 night in Oct 2024