1625 Jordan Creek Parkway, West Des Moines, IA, 50266
What's nearby
Mercy Medical Center West Lakes - 2 min drive
UnityPoint Health - Methodist West Hospital - 3 min drive
Jordan Creek Town Center - 3 min drive
Living History Farms - 7 min drive
Drake University - 11 min drive
Getting around
Des Moines International Airport (DSM) - 19 min drive
Restaurants
McDonald's - 10 min walk
Starbucks - 6 min walk
Hy-Vee Fast & Fresh - 3 min drive
Culver's - 15 min walk
Cracker Barrel - 4 min drive
About this property
Comfort Inn & Suites West Des Moines
Hotel near Jordan Creek Town Center
Located close to Living History Farms, Comfort Inn & Suites West Des Moines provides a free breakfast buffet, a grocery/convenience store, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
An indoor pool
Free self parking
An electric car charging station, 1 meeting room, and a front-desk safe
A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
Guest reviews give top marks for the helpful staff
Room features
All 82 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with shower/tub combinations and hair dryers
Flat-screen TVs with premium channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Electric car charging station on site
Food and drink
Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
Coffee/tea in common area(s)
Things to do
24-hour fitness center
24-hour pool access
Indoor pool
Family friendly
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business center
Conference space (888 square feet)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free rollaway beds
Heating
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Toothbrush and toothpaste (on request)
Entertainment
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Comfort Inn Suites
Comfort Inn Suites West Des Moines
Frequently asked questions
Does Comfort Inn & Suites West Des Moines have a pool?
Yes, this property has an indoor pool. Pool access is available 24 hours a day.
Is Comfort Inn & Suites West Des Moines pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Comfort Inn & Suites West Des Moines?
Self parking is free at this property.
What time is check-in at Comfort Inn & Suites West Des Moines?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Comfort Inn & Suites West Des Moines?
Check-out is at 11:00 AM.
Where is Comfort Inn & Suites West Des Moines located?
Situated in West Des Moines, this hotel is 1.7 mi (2.7 km) from Jordan Creek Town Center and within 9 mi (15 km) of Living History Farms and Des Moines Art Center. Salisbury House and Drake University are also within 9 mi (15 km).
Comfort Inn & Suites West Des Moines Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 254 out of 425 reviews" "
10 - Excellent
254
Rating 8 - Good. 115 out of 425 reviews" "
8 - Good
115
Rating 6 - Okay. 33 out of 425 reviews" "
6 - Okay
33
Rating 4 - Poor. 9 out of 425 reviews" "
4 - Poor
9
Rating 2 - Terrible. 14 out of 425 reviews" "
2 - Terrible
14
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Terrible
Jennifer
12 November 2024
Jennifer
Stayed 2 nights in Oct 2024
8/10 Good
Kelsey
Traveled with family and small children, Traveled with family
Easy to park and get to. Close to shopping and lots of dining options
Kelsey
Stayed 1 night in Nov 2024
6/10 Okay
Frederick
Traveled with partner
10 November 2024
Semi interested staff at check in. Many holes in presentation. Just sign here. Fruit drinks tasteless at breakfast bar. Hallways carpet & walls were marked up. Unpleasant pot smells in halls went un-policed. Lobby & our room were clean & nice.
Very noisy. Kids running in the halls. Fire alarm went off.
Otherwise great.
Daniel
Stayed 1 night in Oct 2024
6/10 Okay
Mark
18 October 2024
Liked: Staff & service
Mark
Stayed 1 night in Oct 2024
8/10 Good
Kari
Traveled with family
14 October 2024
It was easy on/easy off the highway.
Kari
Stayed 1 night in Oct 2024
2/10 Terrible
John
7 October 2024
We checked in at midnight. The clerk gave us a key that did on work on the room assigned. Went back down, and gave us another set of keys..that he said should work! Went back to assigned and still didn’t work. My husband was about to go down again, when a woman came to the door. The room was already occupied!! After apologizing to her, we went back don again! The clerk was mad because we were upset that he didn’t know the room was already occupied! He insisted on calling the room to ask what they were doing in that room! We asked him to not disturb them again, as we thought there were kids in the room! He would not listen. Then we were told that there were no rooms available! After 20 minutes, he finally found a room. This whole process took over an hour! He clearly did not know how to run the computer system and was VERY rude!
John
Stayed 1 night in Oct 2024
6/10 Okay
Corey
Traveled with family
30 September 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to reset the DirectTV receiver to get the TV to work. We checked in with 3 people, as noted in our reservation, and only had 2 bath towels in the room. Front desk was out of towels in the morning so had to wait for housekeeping to bring towels to room.