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"The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover. "

"Very nice hotel and good service."

"Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree."

"Very nice view from the hotel. Close to the old Town."

"The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic. "

"Well, I was surprised when I arrived on the bus in Shangri-La administrative town that the hotel was back the other way toward Lijiang and that it was not near any Tibetan monasteries. But I was traveling on my own and picked the hotel on Expedia.com because of the great price and name. The owner was lovely, it was gorgeous, quiet, and I meditated at the crack of dawn near an ice cream stand look-out. I was able to hike, get some breakfast, lattes, and watch the sunrise over the mountains. I...

"This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely...