4/10 Poor
Jophn K.
19 October 2024
Host Unclear on the Concept
We -- 4 adults 65+ yrs old -- selected this house to be close to a family member we were visiting. We stayed for 4 nights. The house met that standard. However, the fridge stopped working and the owner did not fix it. Then they brought in tree removal crews to cut down 3 trees in the front yard. Think chain saw noise and flying wood chips, limbs dropping near you as you enter and leave the property. Sawdust and wood chips hitting your rental car. Also, there was a scarcity of basic necessities: only 3 cups, 3 wine glasses, kitchen poorly equipped. Toilets malfunctioned. Owner was not sympathetic. On day 3, he offered to refund final day if we checked out right away. What and camp out in the street? Incredibly bad customer service. On final day he said he wanted us to be happy and asked what he could do to make it right!!! I think he realized we'd be giving him a bad review and wanted to buy us off. Too late for that!
Jophn K.
Stayed 4 nights in Oct 2024