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"The hotel is very nice and clean. The staff were very friendly. We enjoyed chatting with "hero" aka Mustafa.The food at the buffet was excellent with a lot of variety. Saladin was a very attentive server. We stayed during off-season so the outdoor pools were not open. The indoor pool was not very big so it was a bit crowded. "

"So good environment "

"We stayed at this hotel for 3 nights and 4 days on a family trip. Our assistant was Esra, who was very kind and took good care of us. We were very impressed by her good service. The food at Rixos was delicious, the staff was friendly, and the kids had fun at the kids club. I would recommend this hotel to my friends. At Godiva Cafe, the serving staff was not very visible, so it was difficult to order and I did not feel friendly. I hope it could be improved a little."

"Amazing hotel, staff friendly, areas were clean and rooms were brilliant. First holiday with a baby and they made everything so easy so thank you"

"We had a great week in Feb 2025. Excellent food, swimming and spa. I would like to mention yoga and pilates classes - great instructors with a very comfortable yoga studio. "

"People at the reception in the lobby area were not friendly and welcoming, All the other staff were good?"

"Their services are good."

"Everything was perfect "

"A huge resort in a unique "Old-Moscow Style" setting, but you have to like it which I really did. Friendly personal. Varied tasty food options and 2 serviced restaurants (Italian and Mexican). Good spa incl. nice useful hamam. Finally a nice opportunity communicating with fellow-vacationers mostly from Turkey, Iran and the Middle East. Very few Russian tourists, surprisingly "