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"Great stay! Thank you Hyatt staff (Ekbal and everyone)!"

"Really incredible service with well-trained courteous friendly staff"

"The hotel was extremely comfortable and breakfast menu vast and tasty. Room was spacious, well appointed and comfortable. The bar service at the Sky lounge unfortunately was very slow, the snacks ordered was extremely slow to be brought to us. We ate what was served but were unable to wait for the whole order to arrive. We were not charged for the food and non alcoholic drinks we consumed which was appreciated. "

"Good stay"

"This was my second time staying at this hotel and the front desk staff and concierge service is excellent. The bed was incredibly soft and other people on the trip said the same thing about the bed. The breakfast buffet was over the top good. The service at the bar on the property was the only thing that was off, everything else was excellent. "

"Wonderful place to stay in Pune. The lobby is absolutely beautiful, the rooms so comfortable and super clean. The restaurant had a great buffet. Cheff Bhushan gave us special service and all restaurant staff were so nice, specially Aradya. "

"very good"

"It was a great stay at Novotel"

"Your staff is excellent. I want to recognize some of your exemplary employees. Nikita and Lili at the front desk were superb. I travel around the world and Bapu is one of the best drivers that I have ever had, he was simply outstanding. Panday and Prashant at the front door were excellent. Suresh, the housekeeper was very good. And the wait staff and manager at the outdoor dining area on the rooftop were all very good. Thank you, your hotel made Pune my favorite city in India."