I would give five stars for the cleanliness of everything, the beauty and the comfort of the rooms and the dining room, except that when I showed up, nobody was there to check me in! I tried to find someone for almost an hour (I cannot make phone calls from my phone in Iceland) until I decided to see if one of the staff numbers listed could get a text message. Fortunately I got an immediate reply, referring to an email I was supposed to have received (but didn't), and she gave me instructions to access my room. From then on everything was great - but I wish there had been some kind of notification at the front desk for those like me who weren't notified.