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SureStay Plus Hotel by Best Western Plano

2.5 star property
Relax in the spa tub or keep your fitness goals on track at our 24-hour gym. Get a great start to your day with free self-serve breakfast.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Meeting facility
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
The price is SAR 258
SAR 291 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Fan
  • Sleeps 6
  • 2 Queen Beds

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Comfort Suites Plano - Dallas North

Pool
Hot Tub
Breakfast included
Pet friendly
7.8 out of 10, Good, (1001)
The price is SAR 268
SAR 312 total
includes taxes & fees
27 Jan - 28 Jan
Comfort Suites Plano - Dallas North

About the neighborhood

Map
640 E Park Blvd, Plano, TX, 75074

What's nearby

  • CityLine - 5 min drive
  • Plano Convention Center - 5 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • University of Texas at Dallas - 8 min drive
  • Baylor Scott & White The Heart Hospital - 9 min drive

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Poor Richard's Cafe - ‬13 min walk
  • ‪Denny's - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Hotel near University of Texas at Dallas
You can look forward to free self-serve breakfast, a coffee shop/cafe, and laundry facilities at SureStay Plus Hotel by Best Western Plano. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, an outdoor pool, and a 24-hour front desk
  • A TV in the lobby, a banquet hall, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with deep soaking tubs and free toiletries
  • 43-inch LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (581 square feet)
  • Meeting room

Outdoors

  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Does SureStay Plus Hotel by Best Western Plano have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is SureStay Plus Hotel by Best Western Plano pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Plano?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Plano?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Plano?

Check-out is at 11:00 AM.

Where is SureStay Plus Hotel by Best Western Plano located?

Situated in the historical district, this hotel is within 2 mi (3 km) of ArtCentre of Plano, Collin Creek Mall, and The Main Event. CityLine and Plano Convention Center are also within 3 mi (5 km). Parker Road Station is 11 minutes by foot and Downtown Plano Station is 18 minutes.

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 86 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

JoAnn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They overcharged my credit card and we are having trouble resolving the dispute.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cathye

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay!
Stayed 1 night in Jan 2025

4/10 Poor

Yashar

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had a change of plans and the Hotel Management were not willing to accomodate, causing great inconvenience to us whilst we stayed there. Plus the room was not serviced the entire time we were there and the front desk did not have towels....the coridors smelled bad....the list goes on.. it was just a terrible experince
Stayed 4 nights in Dec 2024

8/10 Good

Ilham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Caden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing comfortable beds
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Business traveler, Traveled with partner
Area seems sketchy
Stayed 1 night in Dec 2024

6/10 Okay

Stuart

Disliked: Cleanliness, property conditions & facilities
Z
Stayed 2 nights in Dec 2024

10/10 Excellent

Syed, Tempe

Liked: Cleanliness, staff & service, amenities
***
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good experience. The hotel was good for the money’s worth
Stayed 4 nights in Oct 2024

6/10 Okay

Cortez

Stayed 3 nights in Sep 2024

8/10 Good

Madeleine

Traveled with family
We were happy there the first night. T he second night we got back from dinner and the room was uninhabitable. The entire room smelled like stinky skunky pot. I have a heart disability and use an oxygenator machine 24/7, so this was especially dangerous for me. We immediately packed up and went to the front desk. The attendant told us that they could give us some Lysol, which is something else I'm not supposed to be around. She agreed that it probably from someone smoking pot. We booked a room at the local Holiday Inn, through Hotels.com of course. We were refunded $88 but I think that was for the 3rd night. This incident should have been handled differently.
Stayed 4 nights in Oct 2024

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Lynnette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Towels
My hotel room and parts of the hallway had a strong musty, mildew smell. The bath tub had rust stains in the center of it. I was there for three nights and the elevator was broken the whole time. And when I requested extra towels, the front desk said they did not have any on site. I asked them how that was possible, they are a hotel. The front desk person just shrugged their shoulders. This hotel received four point five stars. I'm not sure who lied but it should only be two stars. My room and my friend's didn't have any smoke detectors in them. That is a fire code violation. This hotel should be a last choice. It served its purpose for us, but never again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dr. Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Love the front desk staff and very family friendly
Stayed 5 nights in Oct 2024

8/10 Good

Kristie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was great except elevator and gym area were out of service all weekend.
Stayed 3 nights in Oct 2024

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Originally booked 5 nights on the star reputation. DO NOT PAY A DIME FOR THIS PLACE. I had a dirty room, asked and received a prompt switch to, an even filthier room, which should not have been possible. Manager was no help, unwilling to do a single thing to make either room inhab
Toilet literally not attached to flange
Unswept garbage
Bath is in the living room
This was somehow overlooked, smelled like rotten eggs to me
Stayed 7 nights in Sep 2024

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No sirve para nada yo me fui al día siguiente y me quedé a dormir por necesidad y por la hora espero me puedan regresar mi dinero. Ya enviaron el informe al hotel
Stayed 2 nights in Sep 2024

4/10 Poor

Ashok

Business traveler
Disliked: Property conditions & facilities
Not much options for breakfast. The jam was over and not refilled for two days. WiFi was weak.so much of disconnections. Water was dripping from my AC and made the carpet wet.
Stayed 5 nights in Sep 2024

6/10 Okay

Terry

I used to always stay here when it was the Magnuson. Friendly, and accommodating staff and the facilities were well kept. However, since the Sure Stay management change the overall quality has gone downhill. Very disappointed. Will no longer stay here.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2024

6/10 Okay

Tinsae

Liked: Staff & service
Disliked: Cleanliness
The people did their jobs to the best of their ability, not really over the top but for the price, it made since.
Stayed 6 nights in Aug 2024

2/10 Terrible

tamera

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Really worn out
Very worn out. Elevator was on its last leg. My drapes were in shreds from sunlight damage.
Stayed 2 nights in Aug 2024

6/10 Okay

Tomohito

Traveled with family and small children, Traveled with family
Broken shower head clip
Stayed 4 nights in Aug 2024

2/10 Terrible

Matteo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty , unsafe place , bugs in the bed , cockroaches, managements rude and arrogant . Don’t sleep here .
Stayed 13 nights in Jul 2024