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MainStay Suites Dallas Northwest - Irving

2.5 star property
Dallas hotel in Northwest Dallas with free breakfast and a fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for MainStay Suites Dallas Northwest - Irving

Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking | Minibar, free WiFi, bed sheets
Free daily continental breakfast
Lobby
Suite, 1 King Bed, Non Smoking | Minibar, free WiFi, bed sheets
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Explore the area

Map
2208 ROYAL LANE, BLDG B, Dallas, TX, 75229
  • Popular LocationMoneyGram Soccer Park3 min drive
  • Popular LocationIrving Convention Center7 min drive
  • Popular LocationToyota Music Factory7 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)18 min drive

Room options

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Dallas

MainStay Suites Dallas Northwest - Irving is located in Northwest Dallas, a neighborhood in Dallas. The area's natural beauty can be seen at Fair Park and Dallas Arboretum and Botanical Garden, while Dallas World Aquarium and LEGOLAND® Discovery Center are popular area attractions. Looking to enjoy an event or a game? See what's going on at Toyota Music Factory or American Airlines Center.

What's nearby

  • MoneyGram Soccer Park - 3 min drive
  • The Pavilion - 6 min drive
  • Irving Convention Center - 7 min drive
  • Toyota Music Factory - 7 min drive
  • Galleria Dallas - 8 min drive

Getting around

  • Royal Lane Station - 3 min drive
  • Dallas Medical-Market Center Station - 11 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tom N Toms Coffee - ‬4 min walk
  • ‪Ko'mart Marketplace - ‬4 min walk
  • ‪Seoul Garden - ‬12 min walk
  • ‪BUCKS Wild - ‬16 min walk

About this property

MainStay Suites Dallas Northwest - Irving

Hotel near Galleria Dallas
You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at MainStay Suites Dallas Northwest - Irving. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • A front-desk safe, an elevator, and ATM/banking services
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All guestrooms at MainStay Suites Dallas Northwest - Irving feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers
  • Refrigerators, microwaves, and cookware/dishes/utensils

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dallas
MainStay Suites Dallas Northwest Irving
MainStay Suites Dallas Northwest - Irving Hotel
MainStay Suites Dallas Northwest - Irving Dallas
MainStay Suites Dallas Northwest - Irving Hotel Dallas

Frequently asked questions

Is MainStay Suites Dallas Northwest - Irving pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MainStay Suites Dallas Northwest - Irving?

Self parking is free at this property.

What time is check-in at MainStay Suites Dallas Northwest - Irving?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Dallas Northwest - Irving?

Check-out is at 11:00 AM.

Where is MainStay Suites Dallas Northwest - Irving located?

Located in Northwest Dallas, this hotel is 1.4 mi (2.3 km) from MoneyGram Soccer Park and within 6 mi (10 km) of Irving Convention Center and The Pavilion. Toyota Music Factory and Mandalay Canal Walk at Las Colinas are also within 6 mi (10 km). Royal Lane Station is 23 minutes by foot.

MainStay Suites Dallas Northwest - Irving Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 214 reviews" "
Rating 8 - Good. 43 out of 214 reviews" "
Rating 6 - Okay. 13 out of 214 reviews" "
Rating 4 - Poor. 4 out of 214 reviews" "
Rating 2 - Terrible. 14 out of 214 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll stay here every time I’m close by. Clean, cool, and good for the budget.
Stayed 1 night in Jun 2024

6/10 Okay

evelien

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was conveniently located off the highway. Room and beds were comfortable and clean. Sheets and towels were clean. Enough space to put away luggage. Kitchen was convenient but not stocked. For more towels, kitchen items, shampoo and bedding you have to ask front desk. Front desk often has no one attending and there is no bell. So lots of waiting. Breakfast was pretty good for this type of hotel and plenty seats and very clean. Bathroom door does not completely close so there is ZERO privacy. If it wasn’t for the bathroom door I would give higher rating.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafat

Stayed 1 night in May 2024

10/10 Excellent

David Aurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stay away
Stayed 1 night in May 2024

10/10 Excellent

David Aurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is all you need for a perfect short stay! The room is really clean ! The only little thing is just the subtle smell of old, but i'm sure a strong deodorizer will do the trick ! Aside from that I had a wonderful night !
Stayed 1 night in May 2024

8/10 Good

Anwar

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my meeting
Stayed 1 night in May 2024

4/10 Poor

Lupita

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had to request for more towels and to have my trash emptied several times before they finally came the next day. The elevators always smelled like eggs. The sheets were stained
Stayed 4 nights in May 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Amenities
Excellent all the way around
Stayed 2 nights in Apr 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again if in the area
Stayed 2 nights in Mar 2024

2/10 Terrible

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st thing you need to be aware of is the entrance. It’s really odd and narrow. It sits right off the freeway and has Jack in the box, McDonalds and Wendy’s within a 1/2 mile. Others are available as well. They have a Continental Breakfast with the normal waffles, eggs, sausage, cereal & toast. It was pretty good. The service at the hotel is really good. The rooms were clean, quiet & very comfortable. They have a fridge, microwave and stove! If you want utensils they need to be checked out at the front desk. That brings me to the charge they take when you check in and is the reason I have rated lower than 5 stars. When you take an amount for stuff like incidentals, but you don’t let them use the money for incidentals, what the hell is the money being charged as a purchase on my card & they say up to 10 business days to be refunded. This is shady & out of all the hotels I have booked ver stayed at, this is the 1st time I have had them charge my card as a PURCHASE! I will be researching this further as I feel this is an opportunity for people to forget to follow up & the hotel doesn’t follow through with the refund so it’s pure profit! If you say you need a card for incidentals, but don’t let the customer use it for incidentals, THATS FRAUD! There is no way it should ever take over a 1/2 a month to refund money that should never have been charged. Will definitely be reporting this. This hotel took an awesome stay & turned it into something shady. Do better!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made My Dallas Stay Enjoyable
Really enjoyed our stay in this new hotel which very accommodating from all aspects. Many choices for breakfast & restocked when needed. Front desk staff equally helpful & friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Lucia

Stayed 4 nights in Feb 2024

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Mar 2024

10/10 Excellent

Phuong Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything

2/10 Terrible

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff who checked us in was incompetent. Booked a room with a kitchen, said it came with utensils, dishes, coffee maker etc...it came with nothing. Called down and asked and he said "people bring dirt into rooms so they take it out, you have to request it back". Bathtub had no stopper so couldnt use the tub to take a bath. Called down(same guy who checked us in) came up, took picture and then said maintenence isnt there tonight so he would have it fixed for our second night. Came back after another long day and it wasn't fixed. My husband went down to speak to them and they stated there weren't any notes in the system so they didnt know anything about what was going on! Our towels were dirty, there was a dirty one wadded up and shoved down behind our toilet. We had only a little less than a 1/2 roll of toilet paper when we checked in(I didnt bother to check for more because there are always more under the sink) but nope that was all we got! We were supposed to come back and stay again before we left and i cancelled thst right away and booked somewhere else.
Stayed 2 nights in Feb 2024

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No eating options within walking distance. Or they closed at 9 o’clock.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missy travels
this place is so nice and the cost is reasonable. It’s a mile from Institute for creation research. There’s some great Asian restaurants right next-door. The hotel staff was so helpful. It was easy to get back on 35E. Breakfast was fine but we were o Thrilled with how comfortable the room was, and newly updated facility. Loved it!
Stayed 2 nights in Feb 2024

10/10 Excellent

sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jeffrey, Goyang-si

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Not bad for 3 stars hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ok

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sylveria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
I treat myself every few months to the spa next door and I like to stay here for the convenience. The staff are generally friendly and attentive, the rooms have always been clean, area is quiet enough, and walkability to nearby restaurants is pretty good.
Stayed 1 night in Feb 2024