A few days in advance, I received an email with details, including accessing the secure building, check-in with digital entry code, etc. The email noted the critical importance of a key fob to be found in the unit to ensure continued access. The manager then texted a link to an app, but without clear explanation. With the direct help of the manager's assistant, I gained access to the building, but the digital entry code given for entering the unit did not work. The assistant then gave me a working code. Upon entry, I searched for the key fob (for 10 minutes) as instructed, but no fob was found.
I then learned the app replaced the key fob. But creating a new account in the app required info not initially provided. Once again, the assistant gave me login info. Once established, the app was easy to use, and provided easy access through two secure doors.
The unit is very nice, appeared very clean (see below), has all the amenities, and is nicely furnished. There were no further concerns until the morning of check out, when I found a roach in the bathroom.
The neighborhood is typical for a big city downtown: some sketchy characters, but I had no problems. The building's best features: 1) a good casual Mexican restaurant is on ground level, and 2) it's 2 blocks from a stop on the city's excellent rail transit system (DART). DART can take you quickly and directly to and from Love Field for minimal cost.
Overall it was a nice stay, and with a few tweaks, it would earn 5 stars.