2/10 Terrible
jodi w.
13 November 2024
Disliked: Cleanliness
Will NOT return
The home and yard were filthy! There was trash all over the yard in addition to broken car parts. There was so much dog poop that I filled about 1/3 of a 13-gallon garbage picking it up so that my granddaughter could play outside. The house wasn't any better. The countertop by the sink was cracked and the sink wobbled because of it. There was food or something all over the walls in almost every room. The carpets were all stained up. The garage door dropped when closing and we had to manually open and hold it open and hold it up to get out. The house smelled like cigarette smoke and there were cigarette butts all over on the patio. My daughter ended up leaving after the first night because she didn't want her 3-year-old and infant to be in a house with such a strong cigarette smell. I bought cleaning supplies and candles to try to help but the bedrooms are carpeted so it just masked the smell a bit. There was food and trash under the beds. An old band aid stuck to the floor in the living room. The list goes on and on. I will be fighting to get my money back. I have reserved homes several time through the VRBO app and have never been so disgusted and disappointed with a home. It's sad because the house itself could be very nice if they took the time to actually clean it and do some upkeep. A guest should not have to buy cleaning supplies and spend their vacation time cleaning a house and picking up dog poop and garbage in the yard when they arrive!
jodi w.
Stayed 2 nights in Nov 2024