You'll find yourself in a lively urban setting in the heart of Downtown Dallas, where noise and transient traffic are common. This vibrant neighborhood features a diverse community, and it's not unusual to encounter various social groups, including those experiencing homelessness.
This is a 2BR/2BTH apartment close to the convention center.
The apartment is well-equipped with a full kitchen and offers a dining and living area with a 43-inch flat-screen smart TV.
Both bedrooms have king-size beds and the place can comfortably accommodate 4 adults and 2 children.
Please let us know in advance if there will be more than 4 guests staying at the apartment so we can provide additional beds and linen. Note that the maximum occupancy limit is 6 guests.
Highlights:
- Contactless self-check-in
- Professionally cleaned
- Virtual concierge via text, email, or phone
- In-unit washer and dryer
- Ample workspace
- All utilities included
- Coffee, fresh towels, and bathroom essentials provided
Note: Certain items may be excluded from the unit to minimize the risk of damage. If you need anything, please don't hesitate to inform us, and our on-site staff will promptly assist you.
- Fast, reliable, and always free Wi-Fi
- Complimentary valet parking for 1 vehicle
- The windows are spacious and fixed, meaning they cannot be opened.
- Valet parking has restrictions on oversized vehicles per Platinum Parking Policy. Vehicles that will be turned away include those with faulty controls or brakes, large vehicles like sprinter vans or 10+ passenger vans, dually trucks with wide wheelbases, vehicles lifted beyond 6'8", motorcycles, and any vehicle with after-market lifts or custom rims and tires.
House Rules:
Check-in/Check-out: Check in is at 4 pm. Check out is at 11 am. Early check in or late check out may be available upon request and is subject to availability and additional charges. Guests who stay beyond their designated check out time or delay our housekeeping staff are liable for any associated costs and expenses.
Pet policy: Pets are not allowed. Violation of our pet policy may result in a $500 fine. We encourage guests with service animals to contact us before their stay.
Smoking, Parties, and Noise: Smoking, parties, and excessive noise are not allowed, including on balconies and in shared spaces. Smoking violations are subject to a $500 fine plus the cost to clean, deodorize, and repair damages.
Illegal Activities: Commercial photography/videography without written consent, illegal activity, prostitution, and possession of firearms are strictly prohibited.
Guest Limits: Overnight guests that exceed the number stated in the reservation are not allowed.
Surveillance: All of our properties may use video surveillance in public areas. Noise-detecting technology may be used inside the apartments to monitor excessive noise levels.
Damages: Guests take full responsibility for damages, injuries, or losses that occur on the premises and its facilities. Guests must report any property damages to customer service. A fine of $500 will be imposed for damages. Additionally, there will be a fine for any stains or damages to the towels and sheets.
Rental Agreement: Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses. Guests may be required to sign a short-term rental agreement prior to their arrival.
Packages and Deliveries: Due to security and liability reasons, we cannot accept any packages prior to your arrival. If you need any packages delivered, you can have the carrier hold them at their pickup location.
Mailbox Access: Mailboxes are reserved for long-term residents only. As a short-term guest, we recommend you get a UPS mailbox at a nearby location for your package and mail deliveries.
Extras: Extra linen and beds can be provided upon request. Please let us know in advance if you plan on using the foldable beds, sofa beds, or floor mattresses, so our team can leave extras in the apartment.
Lost keys: Guests are responsible for covering the cost to replace lost keys, key cards, fobs, or parking passes.
Amenities: Common amenities include a swimming pool, game room, cinema, and gym that are available for guests' use. The gym is open 24/7, and the pool operates from Tuesday to Sunday, 10am to 10pm, with Monday reserved for deep cleaning and subject to change due to weather or necessary maintenance. The cinema and game room are open only during business hours from Monday to Friday, except holidays.
NOTE: We are not responsible for, nor do we have control over any planned or unplanned closures of any of the building amenities, including the pool. Unfortunately, no refunds or compensation can be provided if the amenities are closed during your stay.
There's no cable connection. You may use your personal Netflix or YouTube account on the smart TV.
The apartment is not baby-proofed and may not be ideal for families with very small children. However, children are welcome at your own discretion.
Contact Information: If you have any questions, concerns, or need assistance during your stay, please contact us directly via chat, phone, or email. Contact information will be provided to you upon booking. Please do not contact the building staff or leasing office. While the building staff knows that you’re staying with us, they won't be able to help you with your questions or concerns.
ID and Payment Verification: We require a government-issued photo ID for all guests along with a picture of the credit card that they used for the payment, showing the last 4 of cc number and the card holder's name, and here's why:
For the safety of our neighboring residents and for our property, we must confirm that guests occupying our property are who they claim to be. Confirmation of age of the responsible party (Primary Guest) who booked our property, and that they meet our minimum age requirement. Prevention of credit card fraud, and that the name on the credit card on file matches the name on the Primary Guest ID.
