"Over friendly" doorman/security guard wanted tips for "helping" with things we didn't need help with. The room was clean, but the bathroom is a bit too crowded. There was no safe provided. Wi-fi works in the room, sometimes. Breakfast was included and actually tasty, but DRINKS weren't included (we were told it's 10,000 VND for our coffee, but we were charged 15,000 VND for them). Un-notified room services, well we do have new towels and etc. everyday so it wasn't too bad. The location was easy to find and get to with great view of the beach walk way. However, there aren't many good restaurant around, in fact, there aren't much around (still under development). BE CAREFUL when you pay for a 4th person in a 3-people room (or something like that): that extra fee DOESN'T cover his/her breakfast (but they will give you an extra pillow for free though) - ask about this before checking in and have it write down somewhere. I got charged ridiculous fees for extra breakfast meals that I was told "You should have known" while it said breakfasts included in my confirmation e-mails with Hotels.com. Man, that really ruined such good time in Da Nang. Therefore, they deserve my 3-star rating.