Our stay was the most enjoyable of our trip through Vietnam. Even understaffed because of New Year, the service was tremendous and so helpful. The staff promptly booked taxis, a private shuttle to the airport, bikes, and motorcycles for us. Breakfast was brought right to our front terrace with a smile. Tour information and maps of Hoi An helped us maximize our time there. Definitely rent the motorcycle for a day (100k vs a 70k one-way taxi to Hoi An). The proximity to the beach was fantastic. Their location is also not too far from Hoi An; you are able to walk there if you want to (2 miles), though the free bikes are the best option. The rooms are exquisitely comfortable: mini bar, best bathroom in Vietnam, comfiest beds, AC and fan, safe box. Totally worth the price. I recommend taking a motorcycle 7km towards Da Nẵng to tour the Marble Mountains, a great way to spend 3 hours seeing Buddhist shrines within beautiful caves.