Check-In and Check-Out were quick and easy. Receptionists speak fair English and were pleasant, polite and helpful. Room was fairly large and adequately furnished with small fridge, LCD TV, electric kettle, hair dryer, wardrobe cupboard, table, chair, cups, basic toiletries (but recommended you bring your own), towels, comfortable king-sized bed, 2 pairs of slippers etc. Air Cond and hot shower both worked efficiently. Complimentary tea provided but no bottles of drinking water. Fridge well stocked with water and drinks which were cheap. Free bicycles provided for moving around. Breakfast available, good and cheap. Plenty of garden chairs and tables provided for guests and garden had plenty of plants and flowers. All in all, a very nice value for money hotel. No regrets staying here. Very central location for moving around Hoi An.