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Hoian Sincerity Hotel & Spa

4.0 star property
Unwind with sun-kissed loungers by day and warm up by a cozy fireplace at night.

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Photo gallery for Hoian Sincerity Hotel & Spa

Exterior
Junior Twin Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk
Reception hall
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service
The current price is SAR 140
SAR 159 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

Connecting Rooms, Balcony | Room amenity

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 57 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Balcony, Pool View

Family Room, Balcony, Pool View | 1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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Gem Riverside Hotel Hoi An

  • Pool
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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (466)
The price is SAR 157
SAR 178 total
includes taxes & fees
2 Mar - 3 Mar
Gem Riverside Hotel Hoi An

About the neighborhood

Map
No1 Le Dinh Tham, Hoi An, Quang Nam Province

What's nearby

  • Chua Cau - 3 min drive
  • Hoi An Market - 3 min drive
  • Hoi An Night Market - 3 min drive
  • Tan Ky House - 3 min drive
  • An Bang Beach - 9 min drive

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang Intl. Airport (DAD) - 43 min drive

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪ROM Vegetarian Bistro - Hoi An - ‬4 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Chuyen - ‬1 min walk
  • ‪Tin Tin - ‬1 min walk

About this property

Hoian Sincerity Hotel & Spa

Upscale hotel near Hoi An Market
Near Hoi An Night Market, Hoian Sincerity Hotel & Spa provides a poolside bar, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage, or a facial. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • Newspapers in the lobby, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas, and electric kettles

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: VND 100000 for adults and VND 50000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Check-out is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within 1 mi (2 km) of Chuc Thanh Pagoda, Hoi An Market, and Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mi (2 km).

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Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 4 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great service from the personal.
Stayed 12 nights in Jun 2024

10/10 Excellent

elizabeth

Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
Very great service and accommodations. I highly recommend this hotel. Free bike rentals to get to Hoi An ancient city and the beach easily.
Stayed 4 nights in Jul 2022

8/10 Good

SEONGMUN

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior is antique, but the cleanliness of the room and the kindness of the staff are not pretentious, and the breakfast is also satisfying
Stayed 2 nights in May 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible stay
fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
Stayed 2 nights in May 2023

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and hotell at affordable price
Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
Stayed 4 nights in Feb 2023

10/10 Excellent

Siong Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10 Excellent

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebeca Lissette, Managua

Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

chulhyun

Liked: Cleanliness, property conditions & facilities, room comfort
nice place to relax
it was very clean and kind. The receptionist are always smiling 😃 I will visit again. Thanks Vi
Stayed 1 night in Mar 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMEND
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

XUNJIAN

Liked: Cleanliness, staff & service, property conditions & facilities
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give more than 5 stars I would! Not only is this a beautiful place, but the service is absolutely impeccable! Big shoutout the Kein who made our stay magical. He always went out to make sure we were looked out for. It was also my birthday, and the staff left a birthday surprise for me in my room! The buffet breakfast is beautiful with a wide range of options. Had a massage at the spa that left me feeling so relaxed and also swam in the beautiful pool everyday! The hotel also has a shuttle to Hoi An Ancient Town and the beach that you can reserve for free which is so convenient. When you go to A Bang beach with the shuttle, you are taken to a Dolphin Beach Club where you have a private space with a lounge chair, towels and a shower. We spent our whole day there at the beautiful beach. THANK YOU Sincerity Hotel for making our stay so amazing! We will be back very soon!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Stayed 1 night in Dec 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Maria Thi

Liked: Staff & service, amenities
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Stayed 3 nights in Jan 2024