Golden Sun Hotel Hoi An tried to charge me, even though I already paid for my room through Expedia. Guy at the desk kept telling me to pay and never looked up my reservations, not a good move in a customer service business! It's a large room which is nice. Definitely needs a fresh coat of paint! The room had a push button keylock so I really didn't feel comfortable to leave my things in the room as I wandered the town. When you shower, you also get the whole restroom and toilet wet since it's not enclosed. I tried to check out at the "24 hr front desk" around 5a so I could beat the heat some during my 11 mile walk to Da Nang(remember, no bus... Google lied), but no one was there till 6a. The owner I'm guessing, opened the gate and lock as he walked in. He looked over towards me sitting there waiting and said something that sounded like "what?", then I was able to check out. I'll never get that time back. I wouldn't recommend this hotel unless it was the last spot available in a 50 mile radius.