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Terracotta Hotel & Resort Dalat

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terracotta Hotel & Resort Dalat

Front of property
View from room
Interior entrance
Reception
3 bedrooms, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included
  • Room service
The price is SAR 277
SAR 319 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor) | 3 bedrooms, premium bedding, minibar, in-room safe

Standard Twin Room (Basement Floor)

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 3 bedrooms, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa) | 3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin Room in Villa (Shared Villa)

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Property grounds

Villa, 3 Bedrooms

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Bathrobes
3 bathrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed) | 3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Rooftop Room (King Bed)

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only) | 3 bedrooms, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms (King Bed only)

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Bathrobes
3 bathrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Basement Family Room

Basement Family Room | 3 bedrooms, premium bedding, minibar, in-room safe

Basement Family Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 70 sq m
  • Sleeps 4

View all photos for Premium King

Premium King | 3 bedrooms, premium bedding, minibar, in-room safe

Premium King

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 4 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basement Deluxe Twin Room

Basement Deluxe Twin Room | 3 bedrooms, premium bedding, minibar, in-room safe

Basement Deluxe Twin Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 5 Bedrooms

Villa, 5 Bedrooms | Exterior

Villa, 5 Bedrooms

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Bathrobes
5 bathrooms
  • 340 sq m
  • Lake view
  • Sleeps 10
  • 3 King Beds, 1 Queen Bed and 1 Twin Bed

View all photos for Basement Superior Twin Room

Basement Superior Twin Room | 3 bedrooms, premium bedding, minibar, in-room safe

Basement Superior Twin Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 3 bedrooms, premium bedding, minibar, in-room safe

Superior Twin Room

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Room in Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room in Villa (Shared Villa)

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King

Classic King | 3 bedrooms, premium bedding, minibar, in-room safe

Classic King

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin

Premium Twin | 3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | Front of property

Villa, 4 Bedrooms

Highlights

Free cribs/infant beds
Full-sized refrigerator/freezer
Flat-screen TV
Fan
3 bedrooms
Premium bedding
Bathrobes
4 bathrooms
  • Lake view
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

View all photos for Four Bedroom Villa

3 bedrooms, premium bedding, minibar, in-room safe

Four Bedroom Villa

  • Sleeps 8
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room（Basement Floor）

3 bedrooms, premium bedding, minibar, in-room safe

Standard Twin Room（Basement Floor）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room In Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room In Villa (Shared Villa)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

3 bedrooms, premium bedding, minibar, in-room safe

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

3 bedrooms, premium bedding, minibar, in-room safe

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Five Bedroom Villa

Lobby

Five Bedroom Villa

  • Sleeps 10
  • 1 Queen Bed, 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Twin Room

3 bedrooms, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room In Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium Twin Room In Villa (Shared Villa)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Room

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

3 bedrooms, premium bedding, minibar, in-room safe

Three Bedroom Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Zone 7.9,Tuyen Lam Lake, Ward 3, Da Lat, Lam Dong

What's nearby

  • Tuyen Lam Lake - 2 min walk - 0.2 km
  • Truc Lam Zen Monastery - 17 min walk - 1.4 km
  • Datanla Falls - 4 min drive - 3.0 km
  • Da Lat Market - 9 min drive - 7.3 km
  • Dalat Cable Car - 10 min drive - 6.8 km

Getting around

  • Da Lat Station - 9 min drive
  • Da Lat (DLI-Lien Khuong) - 36 min drive

Restaurants

  • ‪Anna's Coffee House - ‬7 min drive
  • ‪Café Dalat Nights 2 - ‬7 min drive
  • ‪Cây Rừng Restaurant - ‬16 min walk
  • ‪The Yellow Chair - ‬6 min drive
  • ‪Lululola - ‬6 min drive

About this property

Terracotta Hotel & Resort Dalat

Upscale family-friendly hotel near Da Lat Market
At Terracotta Hotel & Resort Dalat, you can look forward to free breakfast (local cuisine), an adjacent golf course, and a poolside bar. Treat yourself to a massage or a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking and valet parking
  • A free area shuttle, bike rentals, and an outdoor tennis court
  • Supervised childcare (surcharge), free newspapers, and barbecue grills
Room features
All 315 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and safes.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Full-sized refrigerators/freezers, free infant beds, and coffee/tea makers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1000000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 550000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property

Property is also known as

Terracotta Hotel Resort Dalat Da Lat
Terracotta Hotel Resort Dalat
Terracotta Dalat Da Lat
Terracotta Dalat
Terracotta & Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel
Terracotta Hotel & Resort Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel Da Lat

Frequently asked questions

Does Terracotta Hotel & Resort Dalat have a pool?

Yes, this property has an indoor pool.

Is Terracotta Hotel & Resort Dalat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terracotta Hotel & Resort Dalat?

Self parking and valet parking are free at this property.

What time is check-in at Terracotta Hotel & Resort Dalat?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Terracotta Hotel & Resort Dalat?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Terracotta Hotel & Resort Dalat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per room applies.

Where is Terracotta Hotel & Resort Dalat located?

This family-friendly Da Lat hotel is located in the historical district, within 1 mi (2 km) of Tuyen Lam Lake and Truc Lam Zen Monastery. Datanla Falls is 1.7 mi (2.8 km) away.

Terracotta Hotel & Resort Dalat Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 99 out of 250 reviews" "
Rating 8 - Good. 86 out of 250 reviews" "
Rating 6 - Okay. 36 out of 250 reviews" "
Rating 4 - Poor. 16 out of 250 reviews" "
Rating 2 - Terrible. 13 out of 250 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Oanh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

kiem

Liked: Cleanliness, staff & service, property conditions & facilities
i really like the walk way
Stayed 1 night in Dec 2023

2/10 Terrible

TRudi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs to update the inside. Screen windows were falling apart, the wood floor came off. We asked for a knife, and was told to make a deposit. I thought that was the most silly thing ever. I would never came back to this property nor recommend anyone.
Stayed 3 nights in Nov 2023

10/10 Excellent

BENJAMIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and accommodation
Stayed 2 nights in Nov 2023

10/10 Excellent

Thuy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2023

6/10 Okay

Quoc Bao

Traveled with family
Disliked: Amenities
Why do they charge extra for the sauna? Wouldn’t it make sense to just include that in the room/villa fees?
Stayed 1 night in Oct 2023

10/10 Excellent

dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2023

2/10 Terrible

Jung Wan Martin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No comments. Watch out. You would think spending 400$ per night gets you free water. Asked for a few extra got billed at check out 8$ per bottle with no mention of charge when we ordered the water.

10/10 Excellent

Huong-Thu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and room

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Good gaming and activities area. Food was ok. They are tying to be 5 star and are progressing with good service. Nice environment and great room.
Stayed 1 night in Oct 2022

8/10 Good

Laura

Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Room was really nice and comfortable.. but interior need some uplift
Stayed 3 nights in Apr 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment
Certain facilities were closed due to covid but gym and childrens playroom were deemed okay. No mention whatsoever when booking since it is not mandated by the authority. Throwing a company party on the other hand seems okay with the hotel with no social distancing whatsoever being enforced. It makes you wonder who came up with such contradicting policy. The only restaurant serving dinner was drown by karaoke nutjobs from the party that made dining absolutely unbearable. Imagine my surprise as I was expecting a quiet retreat by the lake. On top of that, safety box in room that cant be locked, mosquitoes nets were torn and the toilet smelled like mould. Room service was stated 24 hrs but guess what, kitchen was closed past midnight. In all, one of the worst 4 star hotel I stayed.
Stayed 1 night in Mar 2022

8/10 Good

Eliseo

Stayed 3 nights in Jan 2022

10/10 Excellent

Ko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소나무 숲속에서 평화로운 휴식
배트남에서 흔하지 않은 소나무 숲안에 조용하고 평화로운 리조트였습니다. 가을과 같은 날씨에 이불안에서 계속 잠만 잘듯한 편안함, 친절한 직원들의 서비스도 좋았습니다. 대체적으로 만족하는 호텔이었습니다
Stayed 3 nights in Feb 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋はよかったのですが、朝ご飯で卵を焼くスタッフが咳し鼻をかんでいたのでお皿を触る前に手を洗ってと言うと手であしらわれて、洗わないと言われた。とても不潔で不愉快でした。ホテルスタッフの教育を指導すべきだと思います。
Stayed 3 nights in Feb 2021

4/10 Poor

YOUNHEE

Stayed 1 night in Jan 2021

8/10 Good

Deokjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Taekyo

Liked: Cleanliness, staff & service, room comfort
경치좋은곳에 위치한 괜찮은 호텔이지만 도심과의 접근성이 떨어짐
리조트인 만큼 도심에서 차로 이십분정도 산속으로 들어가야함. 호텔<->도심 왕복 무료 셔틀이 하루 네번 정도 있음. 방은 깔끔한데 에어컨이 없고 선풍기가 있었음. 달랏이 한국관광객이 별로 없어서인지 식당에 한식이 없음. 그리고 방간 방음이 잘 안됨. 리조트를 원하는 게 아니라면 도심에 위치한 호텔이 더 낳아보임.
Stayed 3 nights in Dec 2020

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Thao

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No aircon in the room, quite stuffy when the weather is hot. Service is so so as it was a bit slow. Other than that, fantastic views & facilities.
Stayed 2 nights in May 2020

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not for non Vietnamese.
Dining staff do not understand or speak English. They bought the starters and main course out at the same time. Could not tell my Vietnamese partner what came with the steak. They said nothing, I ordered sides, but steak arrived with mash and veggies. So wasted money there. Front desk unwelcoming. This is clearly an upmarket resort for Vietnamese families only. I was the only Westerner and got quite fed up with constant stares of disapproval. The grounds and rooms are wonderful, but plenty of similar nearby hotels for non Vietnamese visitors.
Stayed 1 night in May 2020

6/10 Okay

gek khee

Traveled with family
Stayed 3 nights in Feb 2020

8/10 Good

Cassandra, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the resort is on a lake which gives a peaceful & relaxing setting. Two things of note: you are about 4 miles from town. They do provide shuttle service 3 times a day to town. We booked what we thought was a 2 bedroom villa on the lake as we were 2 couples traveling. When we got to our villa (which was wonderful) it turns out we were in 2 ensuite bedrooms downstairs with complete strangers in the upstairs bedroom. You are to share the livingroom, dining room & kitchen. We immediately phoned the desk ... not their fault, it is fault of booking company. Next day their was a different couple upstairs ... neither couple was aware either they would be sharing. The resort has made no effort to check or correct booking services ... and they seem to have no interest in doing so. Overall the resort is very relaxing ... just be sure to check where they put you. The villas are only 3, 4 or 5 bedroom!!
Stayed 2 nights in Jan 2020

4/10 Poor

Wai Hoong

Stayed 1 night in Dec 2019