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"Flight delays and lost luggage resulted in a 4AM check in. The staff was extremely helpful!"

"Stayed here for 8 nights and the experience was very positive. The staff are helpful and gracious especially for a long stay like ourselves. The breakfast is hearty, don't forget you can get eggs to order! The rom is a good size for 2 people sharing. Location you can walk to multiple coffee shops and cafes, and is quiet. Hotel is great to provide access to local drivers/taxis and I recommend getting the number of a few drivers so that you can be picked up or other activities. "

"Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10"

"This property was AMAZING. We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!"

"Great hotel! Would stay here again. "

"The staff is outstanding and extremely helpful. "

"Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !"

"I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up."

"Wonderful staff, comfortable rooms and a great restaurant makes Gloria an excellent choice while staying in Kigali!"