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Polo Cusco Suites

3.5 star property
Hotel with free breakfast, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Cusco Suites

Interior entrance
Reception
Junior Suite, Jetted Tub, City View | View from room
Lobby sitting area
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, City View

Standard Double Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Triple Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, Jetted Tub, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Single Room, City View

Highlights

Soundproofed
Individually furnished
Heating
LCD TV
Hypo-allergenic bedding
Down duvet
Shower/tub combination
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Front of property

Polo Santa Monica

Breakfast included
Free WiFi
Parking available
Housekeeping
8.0 out of 10, Very Good, (164)
The price is SAR 150
SAR 150 total
includes taxes & fees
23 Dec - 24 Dec
Polo Santa Monica

About the neighborhood

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002

What's nearby

  • Coricancha - 16 min walk
  • Plaza de Armas - 2 min drive
  • Cusco Cathedral - 2 min drive
  • San Pedro Market - 3 min drive
  • Twelve Angled Stone - 3 min drive

Getting around

  • Cusco Wanchaq Station - 8 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive

Restaurants

  • ‪Emiliana Traditional Restaurant - ‬7 min walk
  • ‪Capon Chifa - ‬4 min walk
  • ‪La Quinta Cocina Peruana - ‬8 min walk
  • ‪Mama Jama - ‬6 min walk
  • ‪Los Cangrejos de Piura - ‬5 min walk

About this property

Polo Cusco Suites

Hotel near Plaza de Armas
At Polo Cusco Suites, you can look forward to a free breakfast buffet, a terrace, and laundry facilities. The on-site international cuisine restaurant, Sky Room, serves breakfast. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Airport drop-off service (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Smoke-free premises, concierge services, and multilingual staff
  • A front-desk safe, a computer station, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sky Room

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 20600714989

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Frequently asked questions

Is Polo Cusco Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Polo Cusco Suites?

Check-in start time: 11 AM; Check-in end time: midnight.

What time is check-out at Polo Cusco Suites?

Check-out is at 10:00 AM.

Does Polo Cusco Suites provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of PEN 4 per vehicle applies.

Where is Polo Cusco Suites located?

Located in Primavera, this hotel is within 1 mi (2 km) of Cusco Craft Center and Plaza de Armas. Orellana Pumaqchupan Park and Garcilaso de la Vega Stadium are also within 10 minutes. Cusco Wanchaq Station is 8 minutes by foot and San Pedro Station is 20 minutes.

Polo Cusco Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 639 reviews" "
Rating 8 - Good. 231 out of 639 reviews" "
Rating 6 - Okay. 74 out of 639 reviews" "
Rating 4 - Poor. 27 out of 639 reviews" "
Rating 2 - Terrible. 21 out of 639 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were exceptionally friendly and understanding, especially as I dealt with an issue with LATAM; they went above and beyond to assist me. The building’s elevator is a welcomed convenience, as every step at 3,500 meters above sea level is no small feat. The view from the 12th-floor bar is truly breathtaking. While the room felt a bit outdated, this was reflected in the price, making it overall a good value for the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendi, Listowel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The restsurant was booked but they provided room service and the food was excellent. I checked out before breakfast so they supplied a boxed lunch. It is a great licatiin uf you are taking the Inka Express as it is less than a 5 minute walk.
Stayed 1 night in Sep 2024

6/10 Okay

Annette

Traveled with family
Check in took extremely long
Stayed 1 night in Aug 2024

6/10 Okay

melissa

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Construction noise and music from local bars kept us up most of the night.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Amenities
Great place. Great Price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view. Great food. Super clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the city, super clean and friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pros and Cons of Polo Cusco Suites
I'll start with the Pros. Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot. Now for the Cons: The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs. Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning. Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us. Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Stayed 6 nights in May 2024

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness
Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nora Wilda Laboy, Kissimmee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Apr 2024

6/10 Okay

Ryan

Stayed 3 nights in Mar 2024

10/10 Excellent

Yadira

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
Stayed 1 night in Feb 2024

10/10 Excellent

Jinhson Homero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was neat and clean
Stayed 4 nights in Dec 2023

8/10 Good

Adimarys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien👌
Stayed 3 nights in Feb 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very convenient walk or taxi to shopping areas
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose F Nieves

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la cuiudad facil para caminar
Stayed 3 nights in Dec 2023

10/10 Excellent

Flordeliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. All the staff are so helpful. The breakfast is really good.
Stayed 4 nights in Dec 2023

6/10 Okay

Rosa, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Zenaida

Staff was great!!
Stayed 5 nights in Sep 2023