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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for JW Marriott El Convento Cusco

Lobby
View from room
Bar (on property)
Reception
Suite, 1 King Bed, Non Smoking, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is SAR 1,178
SAR 1,451 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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9.2 out of 10, Wonderful, 999 reviews
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SAR 751 total
includes taxes & fees
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About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Coricancha - 8 min walk - 0.7 km
  • San Pedro Market - 12 min walk - 1.1 km
  • Sacsayhuaman - 18 min walk - 1.2 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel near Plaza de Armas
Located close to San Pedro Market, JW Marriott El Convento Cusco provides free full breakfast, a garden, and a library. Indulge in aromatherapy, a facial, and a body scrub at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, express check-out, and express check-in
  • An elevator, a front-desk safe, and a 24-hour front desk
  • ATM/banking services, a banquet hall, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms offer comforts such as air conditioning and bathrobes, as well as perks like late night room service and safes.
Extra amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 49-inch LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

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Reception

Palacio del Inka, A Luxury Collection Hotel by Marriott

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
9.6 out of 10, Exceptional, 864 reviews
The price is SAR 1,077
SAR 1,329 total
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco have a pool?

Yes, this property has an indoor pool.

Is JW Marriott El Convento Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco doesn't offer parking.

What time is check-in at JW Marriott El Convento Cusco?

Check-in begins at 2 PM.

What time is check-out at JW Marriott El Convento Cusco?

Check-out is at 10 AM.

Where is JW Marriott El Convento Cusco located?

Located in Cusco Historic Center, this luxury hotel is within a 5-minute walk of UNSAAC Yale International Center and Plaza de Armas. Museum of Religious Art and Hatunrumiyoc are just steps away. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 15 minutes.

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JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 876 out of 1001 reviews
Rating 8 - Good. 77 out of 1001 reviews
Rating 6 - Okay. 27 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Really nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food was great. Location perfect for visiting all the shops
Stayed 1 night in Dec 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and very kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa area was amazing. The view from our room was excellent
Stayed 6 nights in Dec 2024

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Beautiful hotel and most important exceptional staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experiment!! You have the best services and staff in place
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond! The service staff is very knowledgeable and attentive. The property is gorgeous. The location is in the middle of every downtown Cusco. Plaza de Armas few minutes away. Food at the restaurant is amazing and they make sure your needs are taken care of no matter the request. Bravo!!! We’ll be back ❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with many amenities and great location close to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

Yusleidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply exceptional!
Stayed 1 night in Oct 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, hot showers, quiet rooms, excellent boxed breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great service Amazing breakfast A great welcoming reception in the evening Very efficient assistance with plans of the tours
Stayed 1 night in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel !!! Customer services , amenities , activities , the rooms ambiente!!! I strongly recommended
Stayed 4 nights in Sep 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Stayed 2 nights in Oct 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and within walking distance to the attactions in Cuzco historic center.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, beautiful, impeccable, amazing hotel and staff
Stayed 3 nights in Jun 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Dream Hotel. Staff is FABULOUS. It is in a great location and very safe. Luxury at its finest. I will recommend this hotel to everyone and will stay here again in the future - 100% PERFECT Choice!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The service was excellent. I got sick and the paramedics of the hotel and the staff were very helpful and very concerned about me. This location was very central but quite in a very good location. The breakfast was amazing. I highly recommend it!
Stayed 5 nights in Sep 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! All areas are beautiful and the service is the best I ever found in a hotel (and I've been in many). They come in person to your room everyday to see if you need anything. The area is in the very center of Cusco. Strongly recommend
Stayed 4 nights in Sep 2024