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Illa Hotel

3.0 star property
Unwind in this historic haven with attentive service. Start your day with a delicious breakfast, then take in breathtaking views on your own private adventure.

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Photo gallery for Illa Hotel

Restaurant
Reception
Bar (on property)
Building design
Triple Room | Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is SAR 484
SAR 484 total
includes taxes & fees
22 Feb - 23 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room

Premium bedding, in-room safe, individually decorated

Twin Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LED TV
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, individually decorated

Triple Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LED TV
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated

Standard Double Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LED TV
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually decorated

Superior Double Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, in-room safe, individually decorated

Single Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LED TV
Premium bedding
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, in-room safe, individually decorated

Family Room

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LED TV
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

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Exterior

Sonesta Hotel Cusco

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, (1003)
The price is SAR 416
SAR 458 total
includes taxes & fees
18 Mar - 19 Mar
Sonesta Hotel Cusco

About the neighborhood

Map
Calle Carmen Alto 166, Barrio de San Blás, Cusco, 8003

What's nearby

  • Cusco Cathedral - 5 min walk
  • Plaza de Armas - 6 min walk
  • Coricancha - 12 min walk
  • San Pedro Market - 14 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • San Pedro Station - 17 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 16 min drive

Restaurants

  • ‪Local - ‬2 min walk
  • ‪Pachapapa - ‬1 min walk
  • ‪Km 0 - ‬2 min walk
  • ‪Mardu Bistro - ‬1 min walk
  • ‪Green Falafel - ‬2 min walk

About this property

Illa Hotel

Hotel near Plaza de Armas
Near San Pedro Market, Illa Hotel provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), newspapers in the lobby, and a 24-hour front desk
  • Luggage storage, a vending machine, and concierge services
  • Tour/ticket assistance, a front-desk safe, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Private yards, wardrobes/closets, and heating

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 5
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20602723136

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Illa Hotel Cusco
Illa Hotel
Illa Cusco
Illa Hotel Hotel
Illa Hotel Cusco
Illa Hotel Hotel Cusco

Frequently asked questions

Is Illa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Illa Hotel?

Illa Hotel doesn't offer parking.

What time is check-in at Illa Hotel?

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Illa Hotel?

Check-out is at 10:30 AM.

Does Illa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 5 roundtrip applies.

Where is Illa Hotel located?

Located in Cusco Historic Center, this hotel is within a 10-minute walk of Plaza San Blas and Plaza de Armas. San Blas Church and Olave Art Gallery are just steps away. San Pedro Station is 17 minutes by foot and Cusco Wanchaq Station is 18 minutes.

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Illa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 101 reviews
Rating 8 - Good. 19 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff was really helpful. and the breakfast was amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Hot water, very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 4 nights in May 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
The hotel was located within walking distance of the main attractions in Miraflores. Comfortable and clean. The breakfast was superb, and the staff was very helpful and friendly. I would recommend staying at this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Our stay here was very good! Hot water in the shower and we were able to get a breakfast box for our early morning departure
Stayed 2 nights in Jul 2024

6/10 Okay

Javier

Liked: Staff & service
Disliked: Amenities
Many good options in San Blas, some oustanding. Illa is neither. Just an OK stay, no more, no less.
Stayed 1 night in Jul 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful facility with hummingbirds and smart TV/waterfall showerheads. The most spacious bedroom we had in Cusco and they even provided boxed breakfast for early hikes/excursion and held our luggage after we checked out. Would book again in a heartbeat.
Stayed 2 nights in May 2024

10/10 Excellent

Hosi

Liked: Cleanliness, staff & service, amenities
Excellent place to stay closer to main attractions. Staff is awesome. Helpful Room was clean
Stayed 1 night in Apr 2023

10/10 Excellent

Hosi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel . Staff is excellent and helpful. Room and bathroom clean
Stayed 2 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel for a trip to Cusco.
A very clean and comfortable hotel in a great location in the historic centre of Lima. The decor of the hotel was nice. The staff were pleasant and helpful. On a hill, but that comes with staying in the historical area. Very nicely decorated breakfast restaurant...with the best breakfast in Peru! Everything close by, including a laundrette where you can get your laundry done in the same day. I thoroughly recommend this hotel for a business or tourist trip to Cusco.
Stayed 3 nights in Aug 2023

8/10 Good

Yevheniia

Liked: Cleanliness, staff & service, property conditions & facilities
This a nice hotel but they are not changing towels and they wet all the time because it’s cold inside. And the pillows covers were dirty.
Stayed 3 nights in Sep 2022

2/10 Terrible

Paty

Disliked: Staff & service
The property did not honor our booking because they felt the price was too low. When Expedia called they said they couldn´t find the booking . I would definitely NOT BOOK here. BEWARE!!!
Stayed 2 nights in Jul 2023

4/10 Poor

Ricardo

I will share the Pros and The Cons. First of all the location of this hotel is good, it’s in an area called San Blas, which is a nice walkable area, and close to the 12 angle stone, and also very walkable to plaza de armas. I also liked that they had free teas available for guest, at all times. The beds were good, they felt comfortable. Reception took care of our luggage when we arrived early. ****Cons- We had a crazy situation. It was 1 am, my family and I were asleep and this man suddenly unlocks our door and comes into our room, I woke up panicking and screaming told him to get out of the room, not knowing what was happening I closed the door on him. I later found out reception made a mistake and gave him a key for my room instead of his, This experience alone ruined my stay. It’s 1am, pitch black, and a stranger walks into your room while you are asleep with your family. I do understand this was a weird situation and it’s probably not a common one, but it ruined it the stay for Me. The day after the incident, I asked reception if they could provide another heater because the wall mounted heater they have doesn’t heat the room very well, it’s still very cold, and they said “we can get you one, but if another rooms needs it we will have to take it away” WTH? Lastly I told them that I had some clothes and souvenirs in my room, that I did NOT need them to clean my room, if they could please just get me new towels and throw out the trashes, They didn’t do it.
Stayed 3 nights in Aug 2024

2/10 Terrible

Vera

Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the room was quite dusty—even inside all drawers. Breakfast was poor. We tried to run the Jacuzzi and dark mold-like chunks of stuff were coming into the water, so we could not use it the first night. Next day, someone came to clean and fix the Jacuzzi and we were told it was fixed. We had the same issue on day 2. We reported the problem again and everything repeated. Third day, there was someone else at the reception desk, who did not know about the issue. The person at the reception told us to use the room next door to take a shower (???? not sure why, we had a problem with a Jacuzzi and the other room didn’t have one). We were told the receptionist would talk to the owner about a partial refund, since the jacuzzi did not work. The day of our departure, we talked to the same woman and she said again she was going to follow up with the owner. (According the the research we did on the issue, it typically happens when jacuzzi is not used for a long time. During our multiple discussions with the front desk, it became clear that the room is not used very often, which explained both, the Jacuzzi issue and all the dust in the room.) After our return home, we spent 4 months tryin to get a partial refund for the jacuzzi not working at all—to no avail.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Hsin Yih

Stayed 3 nights in Oct 2024

10/10 Excellent

HOSEOK

Stayed 7 nights in Oct 2024

8/10 Good

Luiz Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essa foi nossa segunda experiência com Illa Hotel, deixamos nossas malas no hotel para ir a Machu Picchu e retornamos. Acabamos selecionando o quarto duplo sem perceber e solicitamos na recepção que, se houvesse disponibilidade, para trocar por um quarto de casal. Fomos gentilmente atendidos e informados que se não houvesse um quarto de casal disponível, deixariam as camas de solteiro unidas. Quando chegamos, fomos recebidos no quarto de casal com um recadinho e mimos como um chocolate local. O quarto bem espaçoso e com uma linda vista para a cidade de Cusco, cama confortável, piso de madeira, excelente chuveiro com boa pressão e água quente. É preciso subir alguns lances de escada já que o hotel não tem elevador, mas fomos ajudados com as bagagens e foi bem tranquilo. O hotel é bem limpo e agradável, com pátios internos e aparadores que oferecem água quente e chás cortesia a qualquer hora. O café da manhã é bom, com itens variados e tudo bem fresco. A localização é muito boa, próximo a Plaza de Armas, com comércio, serviços e pontos de interesse a poucos passos. É preciso porém encarar uma subida da Plaza de Armas até o hotel, é íngreme mas curta, não nos incomodou. Carros maiores e vans não acessam as ruas estreitas dessa parte da cidade (é comum em centros históricos). O atendimento do hotel é um diferencial, sempre atenciosos e gentis.
Stayed 2 nights in Sep 2024

6/10 Okay

Luiz Eduardo

Liked: Cleanliness, staff & service
Tivemos duas experiências com o Illa Hotel, uma na chegada a Cusco e outra quando retornamos de Machu Picchu, como foram experiências distintas, farei avaliações separadas. Na primeira ocasião, selecionamos a suíte superior e, apesar de corresponder ao anunciado (cama grande, cofre, frigobar, chaleira elétrica, secador, aquecedor, etc), o quarto não estava nas melhores condições, o quarto é muito apertado e a iluminação é insuficiente, o aquecedor não funcionou no primeiro dia e no segundo dia ficamos algumas horas sem água no hotel, não podendo tomar banho ou utilizar o banheiro. Todo o atendimento do hotel é muito gentil e atencioso, prontamente arrumaram o aquecedor quando avisamos, forneceram água potável para o período sem água e tem espalhado em todo o hotel chás variados de cortesia. O chuveiro é excelente, boa pressão e agua bem quente. Cama e travesseiros também são confortáveis. O café da manhã é bom, com opções variadas e tudo bem fresco. O hotel é bem localizado, bem próximo à Plaza de Armas, tem bons restaurantes, serviços e pontos de interesse a poucos passos. É preciso porém encarar uma subida para chegar ao hotel e vans ou carros maiores não conseguem acessar as ruas estreitas (relativamente comum em centros históricos e não nos incomodou a subida, que apesar de íngreme, é rápida).
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Cesar Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cesar Eduardo

Stayed 3 nights in Aug 2024

6/10 Okay

Joel

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gerrit-Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijf.
Vriendelijke ontvangst. Prima kamer. Badkamer ok en douche een hele goede. Goed ontbijt.
Stayed 1 night in Jun 2024

10/10 Excellent

Molin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023