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One Cuernavaca

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for One Cuernavaca

Exterior
Exterior
Lobby
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is SAR 225
SAR 269 total
includes taxes & fees
30 Mar - 31 Mar

Room options

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Showing 2 of 2 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330

What's nearby

  • Forum Cuernavaca - 9 min walk - 0.8 km
  • Cuernavaca Cathedral - 9 min drive - 8.7 km
  • AVERANDA - 9 min drive - 11.8 km
  • Galerias Cuernavaca Mall - 9 min drive - 12.2 km
  • Balneario La Cascada - 11 min drive - 12.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel near Galerias Cuernavaca Mall
Consider a stay at One Cuernavaca and take advantage of a free breakfast buffet, laundry facilities, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, smoke-free premises, and an elevator
  • A front-desk safe, a water dispenser, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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8.6 out of 10, Excellent, 1,007 reviews
The price is SAR 249
SAR 299 total
includes taxes & fees
19 Mar - 20 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does One Cuernavaca have a pool?

Yes, this property has an outdoor pool.

Is One Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Cuernavaca?

Self parking is free at this property.

What time is check-in at One Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Cuernavaca?

Check-out is at noon.

Where is One Cuernavaca located?

Situated in Cuernavaca, this eco-certified hotel is within 1 mi (2 km) of Forum Cuernavaca and Galerias Cuernavaca Mall. AVERANDA and Teopanzolco Archaeological Zone are also within 3 mi (5 km).

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One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 974 reviews
Rating 8 - Good. 304 out of 974 reviews
Rating 6 - Okay. 110 out of 974 reviews
Rating 4 - Poor. 35 out of 974 reviews
Rating 2 - Terrible. 24 out of 974 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Wilibaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Osiris

Liked: Cleanliness
Ll
Stayed 1 night in Feb 2025

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Enid Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

8/10 Good

HARPREET

Liked: Cleanliness, staff & service, amenities
AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

6/10 Okay

Ruben Alexander Turok

Liked: Cleanliness, staff & service
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Stayed 1 night in Jan 2024

4/10 Poor

Marco

Disliked: Staff & service, amenities
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Stayed 7 nights in Jan 2024

10/10 Excellent

OMAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y el hotel limpio e incluye desayuno
Stayed 2 nights in Mar 2025

8/10 Good

LAURA

Liked: Cleanliness
Poco estacionamiento El personal de recepción es poco atento y no contestan el telefono
Stayed 1 night in Feb 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente. Servicio, limpieza e instalaciones. El único factor en contra es por su ubicación el ruido exterior es un excesivo.
Stayed 1 night in Feb 2025

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness
La limpieza es algo que pueden mejorar.
Stayed 2 nights in Feb 2025

6/10 Okay

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy austero , entiendo que los One son ejecutivos o de estancias breves , pero el costo no es nada barato ,las habitaciones son muy ruidosas se escucha todo el bullicio de la carretera , no tiene restaurante, el desayuno diseñado para que pagues un costo extra , tienes la plaza enfrente y no hay forma de ir caminando y en auto haces 15 minutos estando tan cerca. Ño hay nada para caminar o comer a los alrededores.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2025

10/10 Excellent

Wendolyne Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, fui con mi mamá y fue un excelente descanso. El desayuno variado y con la posibilidad de incrementarlo. El cuarto bonito, acogedor y suficiente. La alberca si estaba climatizada, y el personal de lo mejor. Solo tengan cuidado con la alberca, ya que el día sábado me toco gente consumiendo alcohol y en el jacuzzi, lo que es peligroso.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, empleados amables, habitaciones limpias, en general muy recomendable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca necesitan modernizar y muy pequeña pensé que estaba como la de a lado marriot Todo lo demás muy bien
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Un poco caro para lo que ofrecen
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda alguna tiene una ubicación estrategica, con magnificas posibilidades de conexión a distintas areas de la Ciudad. El estacionamiento es amplio y seguro. Los alimentos son preparados de manera higienica en porciones lor demás respetables. La alberca tiene la temperatura correcta, con pulcritud, cuenta con sanitarios y regaderas. Sin duda mi estancia fue inmejorable
Stayed 2 nights in Jan 2025

10/10 Excellent

OMAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estancia
Stayed 1 night in Jan 2025