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Hotel Jacarandas

2.5 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jacarandas

2 outdoor pools, pool umbrellas
Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes
Suite Rancho | In-room dining
Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes
Suite Tokiwa | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Tokiwa

Suite Tokiwa | Premium bedding, in-room safe, individually furnished, blackout drapes

Suite Tokiwa

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terraza A

Terraza A | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza A

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Terraza B

Terraza B | Premium bedding, in-room safe, individually furnished, blackout drapes

Terraza B

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

Pool
Parking included
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1001)
The price is SAR 256
SAR 306 total
includes taxes & fees
26 Jan - 27 Jan
Holiday Inn Express Hotel & Suites Cuernavaca, an IHG Hotel

About the neighborhood

Map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450

What's nearby

  • Forum Cuernavaca - 3 min drive
  • AVERANDA - 4 min drive
  • Galerias Cuernavaca Mall - 4 min drive
  • Cuernavaca Cathedral - 4 min drive
  • Tabachines Golf Club - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Taqueria Erendira - ‬8 min walk
  • ‪KFC - ‬12 min walk
  • ‪El Samborsito - ‬11 min walk
  • ‪Carl's Jr. - ‬11 min walk

About this property

Hotel Jacarandas

Family-friendly hotel
At Hotel Jacarandas, you can look forward to shopping on site, a garden, and laundry facilities. Indulge in a facial, a body wrap, and a massage at Kauri Spa, the onsite spa. Enjoy onsite activities like basketball, volleyball, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a free kid's club.
Other perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, babysitting (surcharge), and free newspapers
  • A porter/bellhop, wedding services, and a 24-hour front desk
Room features
All 86 individually furnished rooms feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Childcare services, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open select days

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca

Frequently asked questions

Does Hotel Jacarandas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Jacarandas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jacarandas?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Jacarandas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Jacarandas?

Check-out is at noon.

Where is Hotel Jacarandas located?

This family-friendly Cuernavaca hotel is within 1 mi (2 km) of Teopanzolco Archaeological Zone and Juan Soriano Museum. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are also within 2 mi (3 km).

Hotel Jacarandas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 183 reviews" "
Rating 8 - Good. 67 out of 183 reviews" "
Rating 6 - Okay. 10 out of 183 reviews" "
Rating 4 - Poor. 8 out of 183 reviews" "
Rating 2 - Terrible. 5 out of 183 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2022

8/10 Good

Joshua

Stayed 2 nights in Jul 2022

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location for what I needed, and overall the property has everything you need
Stayed 3 nights in Jul 2022

10/10 Excellent

Sarahi

Stayed 1 night in Jul 2022

10/10 Excellent

Sarahi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
excellent quiet clean and safe place ideal for my family
Stayed 2 nights in Jul 2022

2/10 Terrible

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ES UN HERMOSO HOTEL,,,LASTIMA QUE ESTE TAN DETEREORADO,Y SI QUIERESDESCANSAR AQUÍ EN UN FIN DE SEMANA OLVIDALO HAY DEMASIADO DEMASIADO RUIDO AL REDEDOR IMPOSIBLE DESCANSAR
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
The manager and staff were great. They gave super service. The manager graciously allowed me to stay two hours beyond check-out time.
Stayed 2 nights in Nov 2021

4/10 Poor

Arturo

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The security was very rut and I very disappointed because was no friendly I was not coffee not breakfast not nothing for customer service I see very poor services .I will not recommend
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Angel Gustavo

Liked: Cleanliness, staff & service, room comfort
Good but old
Good in general, even tough, bedrooms, beds and other services are old and outdated. A renovation should be an urgent priority.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they have a 2 for one promotion for their buffets, take advantage of it. Well worth the price, incredible selection in all three daily buffets
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Hardly changed since my last visit 28 years ago! Two very comfortable queen size beds, A/C works, breakfast and lunch buffets are very good.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, precios de promo por alimentos excelente
Stayed 2 nights in Feb 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Good
You get what you pay
Stayed 2 nights in Jan 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Stay
Although we only stayed one night, I found the hotel to be very nice. I liked the fact that everything goes quiet after certain hours, and you can stroll the beautiful grounds so peacfully. I took some great pictures. I would definitely recommend this hotel if you are traveling with children.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and pools, taff were very helpful. Food was not great

10/10 Excellent

MIGUEL ANGEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy agradable, gracias por la atención.

10/10 Excellent

ENRIQUE

Stayed 2 nights in Dec 2022

10/10 Excellent

TANIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio.
Stayed 2 nights in Dec 2022

8/10 Good

Susana, Coyoacán

Traveled with family
Liked: Cleanliness, staff & service
Instalaciones un poco viejas. Deben remodelar o actualizarse