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Hotel NASS Casa del Aguila

3.0 star property
Hotel with free breakfast, steps from San Sebastian Plaza

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Photo gallery for Hotel NASS Casa del Aguila

Terrace/patio
Terrace/patio
Standard Triple Room | View from room
Rooftop terrace
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is SAR 124
SAR 136 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillowtop bed
Private bathroom
  • 40 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
Down duvet
Premium bedding
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, A0111B

What's nearby

  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Calderon Park - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 14 min walk - 1.2 km
  • Alejandro Serrano Aguilar Stadium - 20 min walk - 1.7 km
  • Mall del Rio - 6 min drive - 3.4 km

Getting around

  • 14n - Antonio Borrero Station - 11 min walk
  • Unidad Nacional Tram Station - 16 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪New York Pizza - ‬7 min walk
  • ‪Hot Dog del Tropical - ‬8 min walk
  • ‪Café San Sebas - ‬3 min walk
  • ‪El Pedregal Azteca - ‬7 min walk
  • ‪El Cafetal De Loja - ‬4 min walk

About this property

Hotel NASS Casa del Aguila

Hotel near New Cathedral of Cuenca
Located close to San Sebastian Plaza and Calderon Park, Hotel NASS Casa del Aguila provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as dry cleaning/laundry services and a business center.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Meeting rooms, concierge services, and a reception hall
  • Tour/ticket assistance, coffee/tea in the lobby, and luggage storage
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with showers and bidets
  • 48-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Spanish

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SAR 116 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Self parking fee: USD 5 per night
  • Late check-in fee: 50-percent of room rate for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Casa Aguila Cuenca
Casa Del Aguila
Casa Del Aguila Cuenca
Hotel Casa Del Aguila
Hotel Casa Del Aguila Cuenca
Hotel Casa Aguila
Casa Aguila Cuenca
Hotel Casa Del Aguila
Nass Casa Del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel
Hotel NASS Casa del Aguila Cuenca
Hotel NASS Casa del Aguila Hotel Cuenca

Frequently asked questions

Is Hotel NASS Casa del Aguila pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel NASS Casa del Aguila?

Self parking is available for USD 5 per night.

What time is check-in at Hotel NASS Casa del Aguila?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available from midnight– 7:00 AM for a fee of 50%.

What time is check-out at Hotel NASS Casa del Aguila?

Check-out is at noon.

Does Hotel NASS Casa del Aguila provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:00 PM on request. A fee of USD 15 per vehicle applies.

Where is Hotel NASS Casa del Aguila located?

Located in Downtown Cuenca, this hotel is within a 10-minute walk of San Sebastian Plaza, New Cathedral of Cuenca, and Calderon Park. Río Tomebamba & Calle Larga and Plaza Rotary Market are also within 15 minutes. 14n - Antonio Borrero Station is 11 minutes by foot and Luis Cordero (Hermano Miguel) Station is 12 minutes.

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Hotel NASS Casa del Aguila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a beautiful city
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen Chi-Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Stayed 1 night in Jan 2024

6/10 Okay

Martha

Liked: Cleanliness
Disliked: Amenities
Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The really friendly staff put up with my appalling Spanish. 😊
Stayed 3 nights in Nov 2023

4/10 Poor

Gonzalo

Disliked: Cleanliness, staff & service

Misleading information about parking

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Stayed 2 nights in Dec 2023

8/10 Good

Cathy

Disliked: Cleanliness

A little disappointing

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Stayed 3 nights in Dec 2023

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Stayed 4 nights in Feb 2024

6/10 Okay

Juan Fernando

Liked: Property conditions & facilities
Disliked: Amenities
No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Stayed 3 nights in Mar 2024

4/10 Poor

Mikaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

KATTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado algo súper colonial llamativo
Stayed 1 night in Feb 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo muy bueno en todo los aspectos
Stayed 1 night in Feb 2024

10/10 Excellent

Katty Camino

Liked: Cleanliness, staff & service, property conditions & facilities
excelente todo me encanto
Stayed 2 nights in Feb 2024

2/10 Terrible

Juan Carlos

Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo
Stayed 3 nights in Feb 2024

8/10 Good

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nadia Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el servicio
Stayed 1 night in Dec 2023

2/10 Terrible

Karla

Stayed 4 nights in Dec 2023

10/10 Excellent

Andrés, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable place. Good buffet breakfast for the price.
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Fidel, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel familiar. Muy buena ubicación. Excelente relación precio - valor.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Hotel

The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.
This review was submitted before 2018 and has not been verified.

8/10 Good

Joel, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure. The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

10/10 Excellent

chris, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic atmosphere

very stylish, renovated in the old, 19 c. style with amazing details. Fantastic atmosphere. Very nice and helpful style. One of the best hotel in my life.