Hotel Cisne

3.0 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Cuenca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cisne

Exterior
Family Room | Blackout drapes, free WiFi, bed sheets
Standard Double Room | Blackout drapes, free WiFi, bed sheets
Reception
Free daily continental breakfast

Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is SAR 102
SAR 128 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Quadruple Room

Highlights

Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 4 Large Twin Beds

Standard Double Room

Highlights

Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

Family Room

Highlights

Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About the neighborhood

Map
Av. Americas y Amazonas, 0967820474, Cuenca, Azuay

What's nearby

  • Alejandro Serrano Aguilar Stadium - 4 min drive - 2.9 km
  • Río Tomebamba & Calle Larga - 5 min drive - 3.1 km
  • New Cathedral of Cuenca - 6 min drive - 3.3 km
  • Calderon Park - 6 min drive - 3.3 km
  • Mall del Rio - 6 min drive - 4.4 km

Getting around

  • CREA (Av. México) Tram Station - 9 min walk
  • Luis Cordero (Hermano Miguel) Station - 12 min drive
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪Common Grounds - ‬17 min walk
  • ‪BQ Sport - ‬11 min walk
  • ‪Cristo del Consuelo - ‬19 min walk
  • ‪La Fornace - ‬12 min walk
  • ‪El Arriero - ‬8 min walk

About this property

Hotel Cisne

Hotel connected to a shopping center
You can look forward to free continental breakfast, laundry facilities, and a snack bar/deli at Hotel Cisne. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • A 24-hour front desk, multilingual staff, and smoke-free premises
  • Tour/ticket assistance and a front-desk safe
Room features
All guestrooms at Hotel Cisne offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Offsite parking for USD 3 per stay; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Area rugs in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Premium channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a security system and outdoor lighting
Property Registration Number 0102461951001.003.201081

We should mention

This property does not have elevators

Property is also known as

Hotel Cisne Hotel
Hotel Cisne Cuenca
Hotel Cisne Hotel Cuenca

Frequently asked questions

Is Hotel Cisne pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Cisne?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cisne?

Check-out is at noon.

Does Hotel Cisne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Hotel Cisne located?

Situated in Cuenca, this hotel is within 2 mi (3 km) of Galeria FVega, Museum of Modern Art, and Pista De Bicicross Bmx Cuenca. University of Cuenca's Orchid Garden and San Sebastian Plaza are also within 2 mi (3 km). CREA (Av. México) Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 13 minutes.

Hotel Cisne Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place to stay review one start
The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024

6/10 Okay

Gregorio

The guys who run the hotel are very friendly and attentive, I have no complaints.
Stayed 14 nights in Oct 2023