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Plantation Resort on Crystal River, Ascend Hotel Collection

3.0 star property
Riverfront resort with 3 restaurants connected to the convention center in Crystal River

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plantation Resort on Crystal River, Ascend Hotel Collection

Property grounds
Exterior
Lobby
Property amenity
Ecotours

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 2 Queen Beds, Non Smoking (Parking View)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Parking View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ground Floor (Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ground Floor (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Top Floor, Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Top Floor, Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Waterfront View)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Waterfront View)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Waterfront)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Waterfront, Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Waterfront, Upper Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor, Waterfront)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor, Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, View (Parking Area View)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, View (Parking Area View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Waterfront, 1st Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Waterfront, 1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

Room, Multiple Beds, Non Smoking (Efficiency) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Paddletail Waterfront Lodge

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The price is SAR 568
SAR 619 total
includes taxes & fees
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About the neighborhood

Map
9301 W Fort Island Trl, Crystal River, FL, 34429

What's nearby

  • Plantation Inn and Golf Resort - 4 min walk
  • Crystal River National Wildlife Refuge - 18 min walk
  • Chassahowitzka National Wildlife Refuge - 19 min walk
  • Hunter Spring Park - 5 min drive
  • Three Sisters Springs - 6 min drive

Restaurants

  • ‪Cody's Original Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sara's Diner - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Plantation Resort on Crystal River, Ascend Hotel Collection

Resort near Crystal River National Wildlife Refuge
Located close to Chassahowitzka National Wildlife Refuge and A Crystal River Kayak Company, Plantation Resort on Crystal River, Ascend Hotel Collection provides a golf course, a marina, and a poolside bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a manicure/pedicure, aromatherapy, and a hot stone massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Enjoy the 24-hour gym, as well as activities like rowing/canoeing, kayaking, and hiking/biking. Stay connected with in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Luggage storage, tour/ticket assistance, and an elevator
  • A front-desk safe, massage treatment rooms, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 196 rooms feature comforts such as premium bedding and air conditioning, as well as perks like WiFi. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (USD 28 per stay)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: USD 15.95 for adults and USD 9.95 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • West 82 Grill
  • West 82 Bar
  • 19th Hole Bar and Grill
  • Plantation Tiki Bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Rafting
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Spa tub
  • Volleyball

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Golf lessons
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 6 2024 to March 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Recreation facilities
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool
  • Tennis courts
The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Parking area
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts
The property will be renovating from October 25 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 9.95 for children
  • Self parking fee: USD 28 per stay
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Crystal River Plantation
Plantation Crystal River
Plantation Hotel
Plantation Hotel Crystal River
Plantation On Crystal River Hotel Crystal River
Plantation Resort Crystal River
Plantation on Crystal River Ascend Hotel Collection
Plantation Resort on Crystal River Ascend Hotel Collection
Plantation on Crystal River Ascend Hotel Collection Member

Frequently asked questions

Does Plantation Resort on Crystal River, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from October 1 to March 31. The pool will be unavailable from October 6 2024 to March 31 2025 (dates subject to change). The property will be renovating the pool from October 25 2024 to March 31 2025 (completion date subject to change).

Is Plantation Resort on Crystal River, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Plantation Resort on Crystal River, Ascend Hotel Collection?

Self parking is available for USD 28 per stay.

What time is check-in at Plantation Resort on Crystal River, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Plantation Resort on Crystal River, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Plantation Resort on Crystal River, Ascend Hotel Collection located?

Situated on the waterfront, this spa resort is within 1 mi (2 km) of A Crystal River Kayak Company, Crystal River National Wildlife Refuge, and Chassahowitzka National Wildlife Refuge. Hunter Spring Park and Crystal River Watersports Marina are also within 6 mi (10 km).

Plantation Resort on Crystal River, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up for our stay but the hotel is completely closed until July 2025… nobody bothered to email or call us. In fact the week before we came we actually got a message that they were excited for our trip … literal locks on the door and a sign and the interior gutted
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1-night stay at The Plantation Resort. Staff was very nice and helpful. The pool was relaxing and the bar Manager, Shelly, poured delicious margaritas! Shelly was super sweet. We loved swimming with the manatees in Crystal River and we hope the staff is safe from the recent hurricane. This is an older property, but our room and bathroom was clean, had a mini-fridge, and we ate a delicious breakfast the next day on property.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2024

8/10 Good

TERRENCE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that i saw a charge on my bank card without knowing there is basically a hidden fee for Parking/Ammenities. I dont understand why i am being charged to park where im staying and then amenities. Thats definitely a first time having to pay those fees, like had i known i would not park or use pool. Only thing that would hinder me from coming back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Betty

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was run down, the bathroom was covered in mold and all the linens were old and the pillows were torn. The property was not what it used to be.
Stayed 4 nights in Sep 2024

4/10 Poor

Kara, Lakeland

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately this the photos made it look nice and new. It was the opposite. It was old and in need of a major update and renovation. When we checked in, our room was hot; the AC was running and back door was open. The rooms had dehumidifiers due to how old everything was and the ACs not running properly. The properly just didn’t look like the photos posted
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Scott G

Liked: Staff & service, amenities
Rooms over priced for the condition of the property, and musky smell in the rooms, like a possible past flood. Also AC issue in room.
Stayed 1 night in Sep 2024

2/10 Terrible

LACIE

Traveled with family
Disliked: Cleanliness, staff & service, amenities
MOLD! I left feeling disgusting and swearing to never return. I’ve been to The Plantation many times over the past 10 years and it’s beyond sad how downhill it has become. Truly a nightmare.
Stayed 1 night in Sep 2024

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property-felt like old Florida. Will be back
Stayed 1 night in Sep 2024

2/10 Terrible

PERRY

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Theodore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible/hidden charges black mold in room staff unprofessional unconcerned and dismissive. Charged for parking when I didn’t drive
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Awesome. Front Desk and restaurant staff were very accommodating
Stayed 2 nights in Aug 2024

6/10 Okay

Victoria

Liked: Room comfort
Disliked: Property conditions & facilities
Needs a facelift
We checked in and got to our room on the 2nd floor which had a very musty odor. I went to wash my hands in the bathroom and felt a drop of water on my neck. I looked up to see that the ceiling was cracked and leaking. We reported this to the front desk and they changed our room. Now we weee on the 1st floor. The toilet had debris or stain in it. We told the front desk and they sent someone to check it. It seemed to be some kind of paper that had gotten stuck. We stepped outside to the patio and it was very untidy. The chairs were dusty and the small table dirty. We cleaned them and enjoyed a little rest before going out to the pool. The grounds were very pretty and you could tell that this place had been a beautiful resort once. It has a lot of catching up to do. The staff from front desk to tiki bar to maintenance were all great, which is why we overlooked some things. We washed up only using the sink because the bath tub surface was horrible. Room 128. Also they must have a very big issue with mold as there was a humidifier in the room. Interior doors leading from the different wings to the lobby were shabby. The rooms we saw seemed to have been newly decorated and very nice.
Stayed 1 night in Aug 2024

8/10 Good

Malissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area and tiki bar!
Stayed 4 nights in Jul 2024

6/10 Okay

Kerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Storm stay
The service was amazing but we stayed during the storm so all facilities were flooded and our purpose for the trip (manatees) couldn’t go ahead. Not the hotels fault but due to this is couldn’t rate the facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plantation review
Our stay was great. Checkin was fast, maybe 5 minutes. Our room was clean and the grounds were excellent. Loved the pool and the tiki bar.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property! Thinking of returning once a year!
Stayed 4 nights in Jun 2024

10/10 Excellent

Joahnna, Ivins

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Family activity options, good pool & bar; excursions. We will be back!
Stayed 4 nights in Jul 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

8/10 Good

Geralyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, beautiful pool area on the river, TIKI bar. Excellent food. Helpful staff. But there wasn't an elevator in our building but a staff member voluntarily brought our luggage up. Overall a beautiful place that could use some refreshing in some areas.
Stayed 2 nights in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities
Nice location but not very clean
The hotel is in a nice location but it’s not the cleanest place. My room wasn’t ready at 4pm check-in time and others arriving same day had to wait around as well.
Stayed 3 nights in Jul 2024