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"We booked this wonderful hotel literally 5 hours before check in. Everything was wonderful staff, breakfast, locality… pretty much everything… but …when we booked in to our room, which was upgraded… to our horror there was a wedding! We was not told about the wedding.there was so much noise.. we may been part of the festivities as we could hear the conversations. We complained late in the evening and was told we could move, but unfortunately it was late. The next morning we followed up our complaint and the hotel reception told us they would honour us a free night. We await if this transpires?. Such a wonderful hotel which should have mentioned that we would be part of the wedding."

"Beautiful property! Very comfortable beds! Would definitely stay again."

"Great hotel in the center of things and a lot of charm and history. Highly recommend "

"Excellent hotel especially for events related to the University of Birmingham"

"Quit peacefully surrounding nice grounds, nature was good experience really"

"This charming mansion has incredible history. It was owned by Shakespeare at one time. Beautiful enchanting hotel with gardens."

"The service was great. I really appreciated that I could leave my luggage there after I checked out. Breakfast was better than most. The room and facilities were in good condition and were very clean. "

"Well-appointed, spacious rooms within an easy walk of good restaurants and the Royal Shakespeare Theatre"

"We had a great stay then hotel was comfortable and had loads of comfortable areas with Good seating. As get older you comfortable seating the hotel didn’t let us down. all in all a great stay and we recommend it."