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"Elsa and other staff do a good job on my case. They are nice and have sufficient patience to explain everything. Moreover Elsa could sit in customer’s chair, thinks the way that us concern mostly, and figure out the solutions together with the customer. Will recommend all Chinese to stay at this hotel for lake view at a cheaper budget. The location is close to the train station for morning movers. 在依云住店如果不租车需要一定体力和毅力爬山😄"

"The train station isn't far and there's a bus stop which gets you to most places easily. Staff is VERY friendly and the room was great. I loved having a balcony and my own outside space."

"Amazing hotel! Location, service, cleanliness, and views are all 10/10. Highly recommend!"

"A beautiful property with heavenly views of Lake Geneva. "

"Best Hotel in Lausanne for sure ! Beautiful & well appointed rooms clean lots of amenities perfect location nice spa well equipped gym lovely lobby different restaurants on site Best Most amazing staff ever always ready to care help support & make your stay at the Palace so wonderful !!! Highly recommend Lausanne Palace "

"The location was great! Room was comfortable and clean."

"We had a wonderful stay at this hotel. Highly recommend it."

"Very comfortable room, great location and the staff were remarkably polite and professional. Thank you for the great stay. "

"This is the best hotel I have ever stayed at.The staff are outstanding. Polite, helpful with excellent English but prepared to humour my attempts at speaking French. The room was wonderful with an incredible view across the lake to the mountains. The breakfast buffet was amazing, especially the eggs Benedict cooked to order. The spa was good too. I could not recommend more"