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The Royal Hotel Crewe, A BRILLIANT Collection

3.0 star property
Unwind at the bar or tap into your creative side at concerts and live shows nearby.

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Photo gallery for The Royal Hotel Crewe, A BRILLIANT Collection

Business center
Restaurant
Lobby sitting area
Bar (on property)
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
Electric kettle
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed

Highlights

Separate sitting area
Heating
Flat-screen TV
Fan
Sofa bed
Hair dryer
Private bathroom
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed (Shared)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed (Shared)

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Champagne service
Coffee/tea maker
Electric kettle
Cable channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds (Family of 3)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds (Family of 3)

Highlights

Heating
Flat-screen TV
Fan
Hair dryer
Private bathroom
Champagne service
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
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About the neighborhood

Map
7 Nantwich Road, Crewe, England, CW2 6AG

What's nearby

  • Alexandra Stadium - 1 min walk
  • Lyceum Theatre - 18 min walk
  • Queens Park - 4 min drive
  • Wychwood Park Conference Centre - 7 min drive
  • Oulton Park Circuit - 25 min drive

Getting around

  • Crewe Station - 2 min walk
  • Manchester Airport (MAN) - 38 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬7 min walk
  • ā€ŖThe British Lion - ā€¬2 min walk
  • ā€ŖPassage to India - ā€¬1 min walk
  • ā€ŖThai Taste Noodle Bar - ā€¬3 min walk
  • ā€ŖThe Cheshire Inn - ā€¬1 min walk

About this property

The Royal Hotel Crewe, A BRILLIANT Collection

Property highlights
At The Royal Hotel Crewe, A BRILLIANT Collection, you can look forward to concerts and live shows, a bar, and a business center. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), 1 meeting room, and luggage storage
  • Smoke-free premises and a banquet hall
Room features
All guestrooms at The Royal Hotel Crewe, A BRILLIANT Collection include amenities such as free WiFi.
Other amenities include:
  • Heating and fans
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • English breakfast available for a fee daily 7:00 AMā€“10:00 AM: GBP 9.3 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Concerts/live shows

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.3 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Royal Hotel Crewe
Royal Crewe
The Royal Hotel
The Royal Hotel Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel
The Royal Hotel Crewe, A BRILLIANT Collection Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel Crewe
The Royal Hotel Crewe A Brilliant Collection Powered by OYO

Frequently asked questions

Is The Royal Hotel Crewe, A BRILLIANT Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Hotel Crewe, A BRILLIANT Collection?

Self parking is free at this property.

What time is check-in at The Royal Hotel Crewe, A BRILLIANT Collection?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Royal Hotel Crewe, A BRILLIANT Collection?

Check-out is at 11:00 AM.

Where is The Royal Hotel Crewe, A BRILLIANT Collection located?

Situated in Crewe, this hotel is within 1 mi (2 km) of Alexandra Stadium and Lyceum Theatre. Queens Park is 1.6 mi (2.5 km) away. Crewe Station is only a 2-minute walk.

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The Royal Hotel Crewe, A BRILLIANT Collection Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 70 reviews
Rating 8 - Good. 23 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 11 out of 70 reviews
Rating 2 - Terrible. 14 out of 70 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Wai Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good staffs
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel 30 seconds from the Railway Station. Friendly staff and small but comfy rooms. For the price, this hotel is very good.
Stayed 1 night in Sep 2022

8/10 Good

Anne

Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed, quiet room, approx 3 min walk from the train station with many options for food close by. Decent sized room.
Stayed 3 nights in Oct 2022

10/10 Excellent

MISS Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable and quiet hotel
I had a really comfortable and quiet stay. It was very close to the train station and local amenities. I was pleased with it being a budget hotel but also exceeding my expectations. The staff were super friendly and made my stay great. A*
Stayed 1 night in Oct 2022

6/10 Okay

denis

Disliked: Cleanliness, staff & service
Cheap hotel not the best not the worst i have stayed in
Stayed 1 night in Aug 2022

8/10 Good

Judith

Liked: Cleanliness, staff & service, room comfort
All GoodšŸ‘
Very good value for money, had everything we needed for a stop gap for a long journey
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that overall I received 'good value for money'. The free parking is very handy and the Hotel is situated in a good location. My room was basic but clean & tidy.
Stayed 1 night in Jul 2022

8/10 Good

Gerald

Liked: Cleanliness, staff & service, room comfort
Very Satisfied
The hotel is very convenient and functional representing value for money. It is a little tired but that in no way detracts from its appeal.
Stayed 1 night in Jul 2022

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed down
I arrived at this hotel only to find that it was closed down due to health and safety issues i was not notified of this which left me 200 miles from home with no place to stay.
Stayed 1 night in Nov 2022

6/10 Okay

MR P A

Liked: Staff & service
Disliked: Cleanliness
A bit shabby
The main building is impressive, as was the room at first glance but cleanliness was poor and everything looked a bit shabby. If itā€™s just for one night, it might suffice and it was pretty cheap. Staff were friendly and efficient.
Stained caroets
Dangerous and potentially lethal electrics.
Stayed 1 night in Oct 2022

6/10 Okay

RIZWAN

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall it was ok. There was no lift, internet and the shower drain was stuck. Overall its ok if you are looking to stay for one night.
Stayed 2 nights in Jul 2022

2/10 Terrible

Simon

Liked: Cleanliness
Disliked: Amenities
Location wise this was great but that was it's only plus. Room very basic and separate bathroom was a pain. Biggest pain, though, was cold shower.
Stayed 1 night in Sep 2022

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv didnt work , 2 towels for a 2 night stay and 1 had a hole in it , was told wrong time for breakfast
Stayed 2 nights in Aug 2022

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal hotel
Really helpful receptionist. Had a drama with the tv not working in my room and got moved to another room with en-suite. Only niggle, if I had stayed in the original room on 1st floor, over the bar, my musical appreciation would have been tested a tad due to the volume. Other than that, no dramas.
Stayed 2 nights in Sep 2022

2/10 Terrible

Ashleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!!
Absolutely horrendous. Above a night club of some sort so bass was banging until 3am. Certainly not a hotel I would recommend. Room not the cleanest and the shower was either scalding hot or freezing.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ovenight stay
Cracking little place tbh. Sadly the mattresses were really poor. We both slept badly and woke up sore. Overall very good, new mattress would have made it fantastic. Temp conteol in the radiator didnt work. And heating was on despite being 20 degrees outside. But generally nothinh to vomplain about
Stayed 1 night in Jul 2022

8/10 Good

Yaser

Disliked: Amenities
The bathroom in general is not clean and the window is not completely closed
Stayed 5 nights in Sep 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
Photos of rooms are misleading. Rooms were very run down and furniture old. Did not match the pictures when booking. Had no towels in the room when we arrived, and toilet repeatedly flooded anytime it was flushed. Very little amenities and quite dingy. Very disappointing visit, would not stay here again.
Stayed 1 night in Oct 2022

4/10 Poor

Rob

Disliked: Property conditions & facilities, room comfort
FREEZING COLD
The room itself was tidy and cleanšŸ‘ However, the shower did not work properly - the flow was weak AND the water was FREEZING!!!! I only stayed for one night - and so I simply informed the Reception when I was leaving (I made do). Reception were polite, but there was no (part) refund offered. I left disappointed. R šŸ˜”
Stayed 1 night in Oct 2022

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Good location - needs to attend to some minor fail
Very good access to railway station and large, comfortable room with good wifi. Let down by tea/milk not being provided on first night - given on request, complimentary biscuits only on second night. I reported the bathroom strip light/shaver socket as not working on the first night and was assured it would be fixed the next day - it wasn't. The music from the nearby Bar might be unwelcome but finished by 10pm on Wed. night - may finish later Fri/Sat.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The hotel has no air conditioning and in temperature of over 30 degrees it was unbearable even with a fan. Also no lift and bedrooms could only be accessed via stairs which is no good for people with mobility problems. Car park access was around the back via a road and then pebbles so again no good for people with mobility issues.
Stayed 1 night in Aug 2022

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service
Broken tv in room Complained as was advised they knew about it They eventually moved me to another room after a further complaint I mentioned there was no chair in new room was met by complaints from hotel staff Not good service
Stayed 1 night in Aug 2022

4/10 Poor

Steve

Disliked: Amenities, property conditions & facilities
The shower cubicle was not clean, the shower head connection pipe was damaged. The towel rail fell apart when putting towel on it. The Toilet was damaged. I booked bed and breakfast; only to find out on the first morning that it was a continental breakfast that was paid for and it would be a further Ā£7.50 per person per day for a cooked breakfast! Which is what I thought I had paid for!!! The continental breakfast was very poor, no toast or bread, stale croissants and pastries, muffins only appeared on our last day. As I specified Bed and Breakfast (cooked) I was left very disapointed with the state of the bathroom and the breakfast.
Stayed 4 nights in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good value for money. You get what you pay for, and for this price you get a standard hotel. It's comfortable and does the job if you're doing something in the area, but isn't a destination hotel. We had a deluxe double room, and the furnishing was nice and in good condition. The bathroom was lovely with modern fittings and very clean. There is no lift that we could see and there were a lot of stairs, so is something to be aware of if you have heavy bags or walking issues. Maintenance could be slightly better as my bedside light was missing a bulb and there was a large hole in the skirting board that was covered by a metal plate which wasn't actually attached to anything. Sadly, the breakfast was an absolute shambles. There was just one poor girl running around doing everything which meant people were waiting a long time for food. The cereal and drinks table was a total mess and there were no mugs or glasses so we weren't able to have a drink. We waited over 10 minutes to be served, despite there only being 4 other tables in the restaurant which has already been seen to. The table next to us waited 45 minutes for their food, and when our full English breakfasts arrived they came on a side plates. There was one small piece of bacon and no sausages as they had run out. They cooked the eggs wrong (fried instead of scrambled as ordered), the toast was cold, and we had a small thimble of beans. Definitely would not have paid Ā£7.50 for this.
Stayed 1 night in Jul 2022

2/10 Terrible

Kathryn

Disliked: Staff & service, amenities, property conditions & facilities
The location is very central and convenient for Crewe railway station and plenty of places to eat nearby. Nice big car park at the back with free parking but needs better lighting at night. The hotel itself is very dark and grim and dated with peeling/damp wallpaper at the top of the stairs. There is no lift but it isnā€™t advertised as has been pointed out previously. The room had a big burn on the carpet and the window wouldnā€™t shut so all the noise from the busy road below canā€™t be shut out. It would be a nightmare at the weekends as there is a busy pub next door and takeaways. The bedside lamp had nowhere to plug in and the bed made an ominous spring noise when I sat on it. There was excrement in the toilet and the towels were threadbare with holes in them. The TV worked, there were toiletries and tea and coffee in the room. The hot water takes 5 minutes to come through, I had a shower with someone elseā€™s pubic hair so not very clean. The worst thing was that I had an overwhelming feeling of being unsafe that I couldnā€™t shake and I left after 5 hours to sleep on someoneā€™s settee in a safe place. There needs to be investment and modernisation. The staff were nice enough but didnā€™t offer a refund or ask for further feedback when I left early although I said the room was not to my standard. I would not recommend staying here unless there is a significant improvement in the safety, cleanliness and standard of accommodation in general.
Stayed 1 night in Sep 2022