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JW Marriott Hotel Macau

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Cotai

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Photo gallery for JW Marriott Hotel Macau

Premium bedding, down comforters, minibar, individually furnished
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool
Poolside bar
View from room
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
The current price is SAR 1,071
SAR 1,232 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Pool View

View from room

Executive Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

View from room

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, individually furnished

Executive Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, individually furnished

Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, down comforters, minibar, individually furnished

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, individually furnished

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LED TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

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W Macau - Studio City

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9.2 out of 10, Wonderful, 428 reviews
The price is SAR 506
SAR 582 total
includes taxes & fees
3 Mar - 4 Mar
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About the neighborhood

Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas

What's nearby

  • Venetian Macao Casino - 18 min walk
  • Cotai Strip - 19 min walk
  • The Londoner Macao Casino - 20 min walk
  • City of Dreams - 3 min drive
  • Eiffel Tower at The Parisian Macao - 3 min drive

Getting around

  • Cotai West Station - 5 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • ‪Don Quijote - ‬8 min walk
  • ‪Jin Yue Xuan - ‬8 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪TDR - ‬4 min drive
  • ‪Hiro Ramen - ‬4 min drive

About this property

JW Marriott Hotel Macau

Luxury family-friendly hotel near Cotai Strip
Located close to University of Macau and Hac Sa Beach, JW Marriott Hotel Macau provides a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Treat yourself to a body wrap, a body treatment, or a hot stone massage at The Ritz-Carlton Spa, Macau, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a lazy river and a waterslide
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a children's club (surcharge), and a ballroom
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 1015 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with premium channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 11 AM - 9 PM
  • Airport shuttle at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MOP 338.8 for adults and MOP 165 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Urban Kitchen
  • The Lounge
  • The Pool Bar

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 338.8 for adults and MOP 165 for children
  • Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

Frequently asked questions

Does JW Marriott Hotel Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 29 to March 13.

Is JW Marriott Hotel Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Macau?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Hotel Macau?

Check-out is at 11 AM.

Does JW Marriott Hotel Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11 AM–9 PM at scheduled times.

Where is JW Marriott Hotel Macau located?

This family-friendly Cotai hotel is located near the airport, 1 mi (1.6 km) from Cotai Strip, and within 6 mi (10 km) of University of Macau and Macau Tower Convention and Entertainment Centre. Macau Tower and Hac Sa Beach are also within 6 mi (10 km). Cotai West Station is only a 5-minute walk and Pai Kok Station is 8 minutes.

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JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Stayed 3 nights in Aug 2024

10/10 Excellent

My Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Ming Fai Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of service
Good service
Stayed 1 night in Sep 2024

10/10 Excellent

kwok leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Chau sin helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place for family trip
We have a great time in this hotel, will come back again.
Stayed 1 night in Sep 2023

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023

10/10 Excellent

Suen Yat Heung E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring & Comfortable Hotel
Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.
Stayed 1 night in Jan 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as usual
Good quality as usual Marriott standard, particularly the SPA
Stayed 1 night in Feb 2024

10/10 Excellent

Ming Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness staff Christian is very good and helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

EUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.
Stayed 2 nights in Apr 2024

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good~~~!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Stayed 2 nights in Mar 2024

10/10 Excellent

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied.
Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.
Stayed 1 night in Dec 2023

10/10 Excellent

Lung George

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Stayed 2 nights in May 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay
The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too
Room view
Toilet view
Bathtub view
View outside the room
Stayed 2 nights in May 2024

10/10 Excellent

CHEWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME!
SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!!
Stayed 3 nights in Jul 2023

8/10 Good

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in May 2023

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great, but the check-in process is waste time.
Stayed 1 night in Jul 2023

10/10 Excellent

Sui

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Stayed 2 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in process is a chaos
Stayed 1 night in Dec 2023