6/10 Okay
William C.
22 August 2024
Mixed reviews
For the most part, we liked the house itself - great location; great layout. Our issues pertain to the pool and, more particularly, the management company. One of the main reasons that we choose this house was because of the pool. Within an hour of our arrival on Saturday, we texted the management company that the pool water was very green and cloudy (we sent them pictures). We reached out again on Sunday and Monday, but each time never got much of an answer and got no action (other than run around) from the management company. Someone finally came to the house on Tuesday to check on the pool - she dumped something into the pool and said it would be cleaned up within three hours. Unfortunately, that didn't work as expected, and it wasn't until early evening on Wednesday that the pool water lost the green color and finally became useable. Once it was finally cleaned, the pool was great. However, it shouldn't have taken 5 days to get to that point.
William C.
Stayed 7 nights in Aug 2024