B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property
Coquelles hotel in Calais Fréthun with a 24-hour front desk and a bar

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Exterior
Reception
Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Front of property

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is SAR 382
SAR 435 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

Comfort Quadruple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231

What's nearby

  • Cité Europe - 3 min walk
  • Channel Outlet - 13 min walk
  • Calais Hotel de Ville - 6 min drive
  • Port of Calais - 13 min drive
  • Calais Beach - 15 min drive

Getting around

  • Beau-Marais Station - 7 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vinea Pub - ‬4 min drive
  • ‪Les 3 Brasseurs - ‬4 min walk
  • ‪Le Comptoir du Malt - ‬4 min walk
  • ‪KFC - ‬3 min drive

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Upscale hotel near Port of Calais
At B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles, you can look forward to a terrace, a shopping mall on site, and dry cleaning/laundry services. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • A front-desk safe, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses, sofa beds, and day beds
  • Bathrooms with separate tubs/showers and hair dryers
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 10.95 for adults and EUR 4 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Bike storage
  • Shopping mall

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Refrigerator
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 35
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.95 for adults and EUR 4 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

Frequently asked questions

Is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per night. Service animals are exempt from fees.

How much is parking at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Self parking is free at this property.

What time is check-in at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles?

Check-out is at noon. Late check-out is available for EUR 25.00 (subject to availability).

Where is B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles located?

Located in Calais Fréthun, this hotel is within a 15-minute walk of Cité Europe and Channel Outlet. Royal Kids Parc De Jeux and Grand Théâtre de Calais are also within 3 mi (5 km). Calais Eurotunnel Station is 29 minutes by foot.

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 698 reviews" "
Rating 8 - Good. 235 out of 698 reviews" "
Rating 6 - Okay. 43 out of 698 reviews" "
Rating 4 - Poor. 22 out of 698 reviews" "
Rating 2 - Terrible. 6 out of 698 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Stayed 1 night in Sep 2024

10/10 Excellent

Christelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet night.
Stayed 1 night in Aug 2024

8/10 Good

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable property. Good amenities and staff were friendly. Would stay again. The air con in the room could have been better (the room was not cold enough despite being on the lowest setting).
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stacy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The motorway was literally 3 feet from our ground floor window. Traffic noise all night. No A/C & no fans. Stagnant hot muggy night. The 1 window in the room couldn’t be left open because the street was right there! Ridiculously overpriced. Outside has weeds & overgrown shrubbery everywhere. Looks nothing like the photos. Remote & tv not working. We stayed just 1 night & won’t be back. The ladies at the front desk were friendly though.
Stayed 1 night in Aug 2024

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last year and the room was not up to standard, the hotel was also like a police station. I left a bad review, and the management apologised and asked for another chance. What a difference this year, great room back to the way it used to be, great service from the staff. Thanks I would certainly recommend it and use it again. Ps. Maybe just clean up the area at the entrance from the car park.
Stayed 1 night in Aug 2024

10/10 Excellent

CL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful reception staff after hiccup on wifi settings on a device. Good room, we’ve had one better laid out for big bed and kids bed but perfectly fine, spacious and plenty room for is
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Stayed 1 night in Jul 2024

10/10 Excellent

Neringa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay for a night. Mall and restaurants over the street and plenty of shopping around. It's super close to the tunnel. Really nice people working there too.
Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vikki

Stayed 1 night in Jun 2024

10/10 Excellent

Terecia

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this property was excellent! Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheju

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Thyagarajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very near from Eurotunnel
Stayed 1 night in May 2024

10/10 Excellent

Kieran

Stayed 1 night in May 2024

4/10 Poor

V

Traveled with family
Disliked: Staff & service, room comfort
Poor Customer service Rude reception staff Pillows ans mattress are hard When i spoke to lady at reception , very dismissive Asked for a extra duvet and towel said they dont have one in whole hotel Disappointing considering they are rated as 4 star and i paid £190 for a room
Stayed 1 night in May 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 15 minutes to the Ferry
We chose this hotel as it was close to the ferry terminal but not within Calais itself. Staff were very friendly and helpful. Room was really nice. Reminded us of a ships cabin. Large enough with everything we’d need for a short stay. King bed was comfortable, ensuite even had a bath. Safe and easy parking right outside, and only a short walk to Cite d’Europe shopping centre.
Stayed 1 night in Mar 2024