View all photos for Pet Friendly-Double Queen Deluxe
Pet Friendly-Double Queen Deluxe
Highlights
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
28 sq m
Mountain view
Sleeps 4
2 Queen Beds
View all photos for Pet Friendly-King room
Pet Friendly-King room
Highlights
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Sleeps 2
1 King Bed
View all photos for Double Queen Deluxe
Double Queen Deluxe
Highlights
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
28 sq m
Mountain view
Sleeps 4
2 Queen Beds
View all photos for King Room
King Room
Highlights
Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Mountain view
Sleeps 2
1 King Bed
About the neighborhood
178 Five Points Dr, Copperhill, TN, 37317
What's nearby
Ocoee Adventure Center - 4 min drive - 4.1 km
Ocoee River - 6 min drive - 4.6 km
Toccoa River Adventures - 6 min drive - 6.2 km
Rolling Thunder River Company - 7 min drive - 6.9 km
Blue Ridge Scenic Railway - 20 min drive - 23.4 km
Restaurants
Hardee's - 6 min walk
Pat's Kountry Kitchen - 8 min drive
Rum Cake Lady - 6 min drive
Papa's Pizza To Go - 6 min drive
Burra Burra Riverside Dining - 6 min drive
About this property
The Mallard Hotel
Hotel in the mountains
Free to-go breakfast, a firepit, and laundry facilities are just a few of the amenities provided at The Mallard Hotel. Free in-room WiFi, with speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
Additional perks include:
Free self parking
Outdoor furniture, barbecue grills, and a billiards/pool table
A vending machine, smoke-free premises, and a TV in the lobby
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
Memory foam beds and down comforters
Bathrooms with showers and free toiletries
43-inch Smart TVs with Netflix, Hulu, and streaming services
Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
Things to do
Billiards/pool table
TV in common areas
Family friendly
In-room kitchenette
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
Laundry facilities
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Outdoors
Barbecue grill
Firepit
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Down comforter
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with satellite channels
Hulu
Netflix
Streaming services
Food and drink
Coffee/tea maker
Kitchenette
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Laptop workspace
Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, private entrance
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill
Frequently asked questions
Is The Mallard Hotel pet-friendly?
Yes, dogs are allowed at this property.
How much is parking at The Mallard Hotel?
Self parking is free at this property.
What time is check-in at The Mallard Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Mallard Hotel?
Check-out is at 10:00 AM.
Where is The Mallard Hotel located?
Situated in the mountains, this hotel is 0.3 mi (0.5 km) from East Polk Public Library and within 3 mi (5 km) of Ocoee River and Ocoee Adventure Center. Raft One and Toccoa River Adventures are also within 6 mi (10 km).
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
The Mallard Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very cool place. Easy check in process. There was food left in the microwave so that was my biggest complaint and we had hoped to watch the Monday night football game after a long day of driving but TV wasn’t equipped for that. Overall great experience for the 💲
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never.
Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Very nice interior, staff was great. Had a family next door to us and since we're leaving early, called and asked to switch rooms did so in minutes and resolved the issue without any fuss.
Kaleb
Stayed 1 night in Dec 2023
6/10 Okay
Mark
28 March 2024
Liked: Cleanliness, staff & service, room comfort
Pro's & Con's
Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled.
Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stewart
Stayed 1 night in May 2024
4/10 Poor
PETER
8 September 2024
Disliked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Disappointed big time, it looked and was nothing like the listing on hotels.com. Room had a horrible smell due to swamp cooler ac unit. TV Remote broken also. Just very disappointing and it was located in a remote area of town, with no front desk and self-check in made the whole experience even more sketchy. Felt like an abandoned motel 6, that they slapped some new paint on to reopen for business. Would like a refund.
This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Lisa
Stayed 1 night in Aug 2024
4/10 Poor
Dion
3 January 2024
Liked: Amenities
Disliked: Staff & service
This property has potential for being a great stay for good value. I can see what the owners/managers are attempting to do, they just aren’t there yet. The motel is a renovation and the concept is great with the stylized design and some of the neat details (fire pit area, individual welcome boards in the rooms, free access to laundry machines). There was no attendant onsite which is fine if everything goes as planned. A problem for us as the room we were issued with door code was dirty (bed not made, towel on floor, garbage in can). We called the customer service number for the hotel and were given another room to move to. The 2nd room had a marker box spilled all over the floor and a mop in it. We were told by customer service to try a different room and he gave us the door code for that….so we carted our luggage to that room, opened the door while feeling worried we might open to an occupied room, and that room was also uncleaned from previous occupant. Bed not made, used coffee cups on counter, garbage in cans. While the phone rep apologized, he asked us to try another room on a different floor. This time I was frustrated from moving large luggage back and forth, nervous that I was going to open an occupied room, and was close to giving up on this hotel and demanding a refund. I tried the next room. Finally found clean room! All night was worried about other guests entering our room and cleaning staff did accidentally open our door the next morning thinking it was empty.