4/10 Poor
Jeff
16 December 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Regarding my recent stay wakeup copenhagen on Bernstorffsgade 35, Copenhagen, 1577 Denmark
Firstly, this is by no means a reflection of your staff on duty, as your staff were very friendly.
Mistakes happen in life and business, however its perfectly acceptable to share my experience when its negative.
The issue = I was laying on the bed in my hotel room, I dropped my laptop USB, it feel under the bed. Whilst looking for it, i grabbed something, which felt strange. It was 3 Condoms, with Human Semen inside. Or something else that looked like semen.
Real nasty, real horrible.
I went down to the reception desk, however there were people with the staff, and i felt quite embarrassed to raise it with them.
I wasn't going to complain, but my friend who works in Copenhagen said that i should complain.
I put the Condoms down the toilet and washed my hands.
Of course it affected my state of mind and peace. Its not something one wishes to find.
I hope you can understand my reasoning of complaining.
Again, i stress that your staff are very professional and friendly.
Jeff
Stayed 2 nights in Dec 2024