No one at reception during normal hours (5:30pm ish). Recieved keys from a nice young lady, who had booked the venue for a party?! She did not work at the hotel, but was instructed regarding keys and nothing else. I did not show id to get my roomkeys. Rooms were ok, but only towels for half the guest and no hot water. Asked the next morning in reception when we could expect the hot water back, and the answer was "that's a really good question". I didn't feel that continuing that conversation made any sense after that. Breakfast was tolerable, other than both yogurts i opened was mouldy, although they were not expired so dont really know what happened there. This is by far the strangest hotel experience I have ever had, and surprised to find it in my home country