10/10 Excellent
Opala A.
22 August 2024
Disliked: Cleanliness
Ant infested run down - could have been a dream but was a nightmare
The view from the property is lovely and exactly as in the photos but the property is run down, broken bed frames, air conditioning only in one rooms( house is advertised as air conditioned- in high summer when it’s over 90 degrees with direct sun all day the house is unbearable hot, specially for sleeping).
The cleanliness was not great, we checked in and there was toothpaste on the faucets, a dirty fork on the kitchen floor and it was 6 pm and the cleaners were there when we arrived. The kitchen was infested with ants all over the walls and main food storage shelves. Come to find out from
Neighbors they were there all day trying to get the ants under control. There were so many ants that in the bathrooms when you stepped on the bath mat it became speckled with black from Anna’s in your feet, they were in some of the beds and we had them on our arms and let’s at times. The property manager told us the owner knew but had not wanted to hire professional exterminators and this had been a problem for over a year. The one air conditioning unit remote had no battery so we couldn’t turn it in until we got batteries from the property manager. The house has been advertised with a spa/ hot tub but there wasn’t one- the owner claimed it was a listing mistake. I booked in April and the listing end of July still showed a hot tub. The property manager gave us a can of ant spray and the owner tried to deny knowing there was an ant issue. It was a huge problem and daily. Not a great stay.
Opala A.
Stayed 14 nights in Jul 2024