6/10 Okay
Krystal B.
30 July 2024
Liked: Cleanliness
Perfect area - Not so great communication with EasyBnB LLC - Electrical Issues
We arrived there on a Friday morning. They were great at letting us check in a little early. The process was difficult though since I wouldn't hear back promptly. Friday evening, we were cooking & the stove went out, the dining room electricity (where a window unit was located) went out & one bedroom's electricity went completely out (it had an a/c in there too). I contacted the property owner & they said that had happened a month ago but had worked since. Said that the electrician had been over and it was a breaker that had flipped. We had 3 different people in our group try to fix it because the guy on the phone insisted I get a "guy" to look for me. That didn't sit well with me. Anyway, it wasn't fixed until the afternoon on Saturday. Granted, there is another kitchenette downstairs that we were able to use. I felt very taken advantage of and spoken down to - like I didn't know what I was doing. On Saturday after we left for the day, they sent out an electrician to REPLACE the breaker switch which should have been done in June. The rest of the stay was great until checkout where we asked to check out a little later - 1/2 of our group was leaving around 1:30p and the rest at 5:30p. I asked the day before (I asked the week before but was told to ask the day before) and didn't hear back from them until 9:30a and we had to be out by 10, so we rushed the group to the airport early so we could be out on time. I finally get permission to stay until noon, but that was too late.
Krystal B.
Stayed 3 nights in Jul 2024