8/10 Good
Blanca G.
4 December 2024
Cozy Victorian Home
This was a very beautiful property and the location really is ideal. It is walking distance to shopping and restaurants. I had a really positive experience staying here until the last day. Check out is at 10:00, so no argument or qualms there. We were in Colorado for business so we were working extended hours. Our last night there, we returned to the house at 2:30 a.m. so we weren't moving as fast in the morning but were mindful of the time and was out of the house by 10:18 a.m. During this time the cleaning crew came banging on the door and yelling that the door was locked. Before we could open the door one of the ladies went to the back yard and started yelling that we need to get out. We opened the back door and she continued to shout that we needed to get out. As we were trying to apologize for our short delay she said that we are not welcome in the home and need to get out immediately before she calls the owner. I told her that she needed to calm down and listen but I would also not have a problem with her making that phone call. I also told her that we followed the departure instructions and the house was not used as it normally would be so there wasn't much to clean. Despite our efforts to apologize this lady was not backing down on her aggressiveness and unwelcomed behavior. Had this not transpired it easily would've been 5 stars all the way but this took all the good from this experience. To be met with craziness and nothing more is an overstep.
Blanca G.
Stayed 3 nights in Nov 2024