Great communication and the host representative, Hasan, was the best feature! He explained everything in broken English, which was far better than my nonexistent German or Turkish. We 2 guests got exactly 2 small towels. 1 roll of paper towels for kitchen. 3 rolls of toilet paper. The blow dryer cord was damaged and it kept cutting in and out. The clothes washer worked fine, the dryer did not work at all. It warmed the clothes I ended up hanging them up and they were dry after two days, but this was one of the features that I need at the apartment for very disappointing. There are many stairs up, it’s on the fourth floor, if you are old or have mobility issues, absolutely take this into consideration, it appears someone tried to push the bathroom window open in the middle of the night during our first night there. I woke up to a freezing bathroom and then started seeing things and realized there were 3 to 4, stinging insects, large, flying around . Hasan came right over! He said the window was open. I had not opened it and it was not open the night before. You can get directly onto the porch of this apartment from the ground floor. Distressing. Everything was clean and usable, but bare-bones, and the furniture was not comfortable to sit on. The location was good and close to restaurants, Hasan and the cleanliness were the biggest factors for the rating. Really bare minimum as far as an apartment goes, but we had very little choice b/c we booked late for Xmas markets.