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Mercure Hotel Severinshof Köln City

4.0 star property
Eco-certified Cologne hotel in Innenstadt with a 24-hour front desk

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Photo gallery for Mercure Hotel Severinshof Köln City

Restaurant
Point of interest
Point of interest
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking available
  • Air conditioning
The current price is SAR 328
SAR 368 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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  • Air conditioning
8.4 out of 10, Very Good, 1,000 reviews
The price is SAR 304
SAR 342 total
includes taxes & fees
24 Feb - 25 Feb
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About the neighborhood

Map
Severinstr. 199, Cologne, NW, 50676

What's nearby

  • Chocolate Museum - 10 min walk
  • Old Market - 13 min walk
  • Cologne Cathedral - 19 min walk
  • LANXESS Arena - 4 min drive
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk
  • ‪Klein's Backstube - ‬3 min walk

About this property

Mercure Hotel Severinshof Köln City

Upscale eco-certified hotel near Old Market
Located close to Wallraf-Richartz Museum and City Hall, Mercure Hotel Severinshof Köln City provides a terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, smoke-free premises, and a front-desk safe
  • A banquet hall, multilingual staff, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 253 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with premium channels
  • Electric kettles, desks, and desk chairs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 19 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

Is Mercure Hotel Severinshof Köln City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hotel Severinshof Köln City?

Self parking is available for EUR 19 per day.

What time is check-in at Mercure Hotel Severinshof Köln City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Mercure Hotel Severinshof Köln City?

Check-out is at noon.

Where is Mercure Hotel Severinshof Köln City located?

Located in Innenstadt, this eco-certified hotel is within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and City Hall. Romano-Germanic Museum and Great St. Martin Church are also within 1 mi (2 km). Severinstrasse U-Bahn is only a 2-minute walk and Ulrepforte U-Bahn is 10 minutes.

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Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

The staff were excellent
Stayed 2 nights in Feb 2025

8/10 Good

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. The morning breakfast was very impressive. Very close to the chocolate museum and other sites. Very walkable.
Stayed 2 nights in Jan 2025

8/10 Good

Nurhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for one night…
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out
Stayed 3 nights in Dec 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Next to a metro stop and shops.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to set up home base, I fully recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a gritty part of the city
Stayed 7 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, secure parking underneath hotel. Spacious rooms, nice breakfast, good location to explore.
Stayed 1 night in Jul 2024

8/10 Good

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great restaurant and exceptional breakfast. Heating system was not good enough and phone was broken so I needed to go to the lobby to ask to fix. The staff is exceptional nice and helpful. But some maintenance work is a must.
Stayed 1 night in Nov 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and good service.
Stayed 3 nights in Jul 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well appointed Little walk from downtown but not far
Stayed 1 night in Jul 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for family Christmas market break
We had a lovely family break for the Christmas markets and stayed at the Mercure Hotel. We had a suite which made life with our little one much easier as she slept in a cot in the living area. The room was well equipped as was the bathroom. Staff were very friendly and were able to assist us with anything we needed. Great location for visiting the Christmas markets, would definitely recommend. We didn't eat any meals at the hotel so cannot comment on the restaurant or other facilities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, very clean, good breakfast
Stayed 6 nights in Jan 2024

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

8/10 Good

Craig Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram station but quiet at evenings
Stayed 3 nights in Jun 2024

8/10 Good

Varinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Stayed 3 nights in Dec 2024

8/10 Good

HANJIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experience
nice location, convenience for transportation. very big room and nice service. the only thing is the room a little bit old style.
Stayed 2 nights in Aug 2024

6/10 Okay

Brenda Jean

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is a bit of a walk to get to the Altermarket but very doable. My room carpet was filthy and the room smelt like stale cigarettes. Would not stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).
Stayed 3 nights in Sep 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very clean and comfortable. Only downside was housekeeping comes early and knocks and then comes back every ten minutes so if you’re hoping to sleep in forget this hotel…
Stayed 3 nights in Apr 2024

10/10 Excellent

Pohrib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy access to public tranport if need it.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, city centre on walking distance, tea or coffee on the room was very welcome!
Stayed 1 night in Mar 2023

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Good location
Enjoyed the surrounding street life. Room and service was okay. Could be much better with friendlier engagement and flexibility.
Stayed 3 nights in Apr 2024