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Excelsior Hotel Ernst am Dom

5.0 star property
Luxury hotel with 2 restaurants and a fitness center

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Photo gallery for Excelsior Hotel Ernst am Dom

Front of property
Suite (Cathedral View) | Balcony view
Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe
Interior detail
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
The current price is SAR 1,011
SAR 1,136 total
includes taxes & fees
21 Mar - 22 Mar

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Room options

View all photos for Classic Single Room

Hypo-allergenic bedding, free minibar, in-room safe

Classic Single Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Grand)

Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room (Grand)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Excelsior)

Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Excelsior)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar, in-room safe

Classic Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, free minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 32.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View) | Hypo-allergenic bedding, free minibar, in-room safe

Suite (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand) | Hypo-allergenic bedding, free minibar, in-room safe

Superior Room (Grand)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Hypo-allergenic bedding, free minibar, in-room safe

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (1000)
The price is SAR 589
SAR 662 total
includes taxes & fees
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About the neighborhood

Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667

What's nearby

  • Cologne Cathedral - 4 min walk
  • Musical Dome - 6 min walk
  • Old Market - 7 min walk
  • Chocolate Museum - 20 min walk
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Café Reichard - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Funkhaus / Cafe - Bar - Restaurant - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury eco-certified hotel near Cologne Cathedral
Close to Musical Dome and Chocolate Museum, Excelsior Hotel Ernst am Dom provides a terrace, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), express check-out, and express check-in
  • Supervised childcare (surcharge), 6 meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 134 individually furnished rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, childcare services, and tablet computers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 52 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Hanse Stube
  • Taku

Things to do

  • Bicycle rentals
  • Fitness center
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (4499 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Is Excelsior Hotel Ernst am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Excelsior Hotel Ernst am Dom?

Self parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.

What time is check-in at Excelsior Hotel Ernst am Dom?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Excelsior Hotel Ernst am Dom?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Excelsior Hotel Ernst am Dom provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Excelsior Hotel Ernst am Dom located?

This family-friendly Cologne hotel is located in the historical district, just steps from Hohe Strasse and Cologne Cathedral. Musical Dome and Chocolate Museum are also within 1 mi (2 km). Cologne (QKL-Cologne Central Train Station) and Cologne Central Station are within a 5-minute walk.

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Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1000 reviews
Rating 8 - Good. 143 out of 1000 reviews
Rating 6 - Okay. 26 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel great position
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!
Stayed 2 nights in Nov 2024

8/10 Good

Li Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. The hotel is very well located
Stayed 1 night in Dec 2024

10/10 Excellent

Mr.AHMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and staff was very helpful and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

the location , staff terrific , cozy bar , beautiful rooms . we highly recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so convenient. Location cannot be beaten. Staff was very accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vant

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff across the front desk and restaurant. Excellent breakfast. Enjoyed everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mr.AHMET

Liked: Staff & service, amenities, property conditions & facilities
Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude. I will definitely will come back and recommended..
Stayed 1 night in Jan 2025

10/10 Excellent

Mai Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star excellence! Service was exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service in a great location
Thankful to Excelsior for giving us an upgrade to a suite and late check out.Highly recommend this hotel for its proximity to cathedral and shopping district plus impeccable service from staff
Stayed 2 nights in Nov 2024

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is First Class “plus”. Service & all staff are excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting from San Juan
Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here: it’s in a superb location right by the cathedral and railway station. The staff are all so warm and friendly and offer superb service.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful 5 star hotel with two restaurants and a lovely bar. This hotel is directly across from the Dom church. Staff were excellent and friendly. Thoroughly enjoyed this hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Mark Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.
Stayed 3 nights in Aug 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top choice just by the cathedral.
Old school in the very best way. Charming service, unbeatable location and comfortable rooms. Breakfast was also excellent.
Restaurant Hanse Stube
The nearby Hauptbahnhof
Dom
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, courteous and pleasant staff. Excellent property. Highly recommended.
Stayed 3 nights in Nov 2024

10/10 Excellent

KEITH

Absolute first class service. Nothing is too much trouble, staff are truly professional.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
Convenient to the train station! Staff are outstanding in providing services.
Stayed 8 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.
Stayed 3 nights in Dec 2024

8/10 Good

Rick

Just average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, superb location and lovely staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel in an ideal location.
Stayed 1 night in May 2023