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"Best hotel we have ever stayed. Everything is thought through, from parking untill the spa. Very friendly administators and rest of staff. Jacuzzi in the room with thermal water - dont think anywhere else you can find that. Spa - excellent. Thermal park - excellent. Food in the restaurant - excellent. Breakfast you can have outside in the park with fresh foods and cappuccino. The property itself is taken care of very good. Basically you stay in the palace and get to feel all the beauty of...

"We do not have the words to describe our fantastic experience at San Carlo. Everything from the modern updates to this stunning / original structure, while maintaining old world charm, the spectacular spa, our spacious two bedroom accommodations, to the convenient location - this is a diamond! We would absolutely stay there again. "

"Awful customer service, disgusting attitude from owner. No food on offer, for breakfast! would never recommend booking here! Much nicer places just round the corner. We left after one night, would rather pay for something else than sleep here! The owner swearing at us when we asked to move rooms due to the room being dirty and the people opposite using our doorway by the stairs as a smoking shelter making our room smell of smoke. He lied and told us he had no room - which he did most rooms were...