Check-in was awkward with a human on a video screen, we were a party of 4, we had only 2 towels/2 wash clothes, it took 2 days to get more towels. The clean towels are stored in the laundry room- it was consistently empty. Thank goodness we had brought our own. The tub looked like Frankenstein, with holes patched with who knows what, very dirty. The bathroom fan did not work. The front door did not close properly, it was very difficult to deadbolt and it felt unsafe. There was no smoke detector. No one answered the front desk when we called and called and called- There were people with dogs, I was told no pets. The grounds were filthy, lots of cigarette butts. We were on the ground floor, when we complained they put a large family above us who stomped throughout the late evening hours. We left one day early, I could not stand it any longer- NEVER again will I stay at this disgusting, run down, poorly managed place- Gross