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"Incredible location with great customer service, feels like you're somewhere much much much more expensive. Will definitely be returning to this hotel. "

"Hotel Sumiya Cuernavaca una vez más confirmó ser un lugar excepcional! Instalaciones hermosas, lugar lleno de tranquilidad y harmonía. Personal sumamente atento y amable que hicieron de esta estancia un momento inolvidable! Gracias especiales a Ady por organizar un festejo espectactular con muchos detalles! Muchas gracias! "

"The staff (especially Alejandro) were very helpful and attentive. I felt safe under their continued care and supervision. And the restaurant was right there the staff were friendly and food was delicious. "

"Yes roomwas spotless, amenities were great. Gardens are the prettiest ive ever seen. The dtaff was very cortéis and polite. I’ll definitely come back again!!"

"We love this place. My wife and I have stayed here twice when we visit Cuernavaca. Breakfast is so good. The have a kitty roaming around and we love her, you can tell employees love her too. The view in the higher floors is amazing. And almost forgot the back is beautiful, there's a little creek down by the trees, turtles, koi fish and. parakeets the hotel adopted and the pool is always warm. I will stay here next time I visit Morelos for sure."

"Clean rooms, all staff friendly (one grumpy male on front desk one time during 2 week stay), but front desk, restaurant, cleaning staff and grounds people all generally very friendly. Some Towels wearing thin, wifi in rooms was slow. Food & atmosphere at restaurant was good, grounds were well kept and great for families and groups."

"We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy "

"Great job "

"Es pet friendly gran variedad de alimentos Las pizzas pueden estar mejor"